3 Replies Latest reply: Sep 29, 2012 5:42 AM by rukbat RSS

    sun v490 not powering up

    964045
      Hello guys, we just moved the sun v490 servers from one place to another. and i am not able to power on the v490. all the cards and memory looks good we opened up and verified if anything was loose. The key is in unlock position. The fault light turns on . Any idea what could be the problem ? how to turn it on

      on the serial terminal when we plug in the power cable we see the below


      Welcome to RSC bootmon v2.2.2

      Reset register: e0000000 EHRS ESRS LLRS





      RSC2 POST - Version 10-18-2000 0.7

      Dual Port Memory Test, PASSED.

      TTY External - Internal Loopback Test
      TTY External - Internal Loopback Test, PASSED.

      TTYC - Internal Loopback Test
      TTYC - Internal Loopback Test, PASSED.

      TTYD - Internal Loopback Test
      TTYD - Internal Loopback Test, PASSED.

      Memory Data Lines Test
      Memory Data Lines Test, PASSED.

      Memory Address Lines Test
      Slide address bits to test open address lines
      Test for shorted address lines
      Memory Address Lines Test, PASSED.

      Boot Sector FLASH CRC Test
      Boot Sector FLASH CRC Test, PASSED.



      Return to Boot Monitor for Handshake

      RSC2 POST - Version 10-18-2000 0.7 Status = 00007fff

      Returned from Boot Monitor and Handshake



      Instruction CACHE Test
      DISABLE the I-CACHE
      ENABLE the I-CACHE
      Verify I-CACHE Performance Increase
      Instruction CACHE Test, PASSED.

      Memory Cells Test
      Counting UP: Write data: 00000000
      Counting DOWN: Read - Verify - Write data: ffffffff
      Counting UP: Read - Verify - Write data: 55aa33cc
      Counting DOWN: Read - Verify - Write data: aa33cc66
      Counting UP: Read - Verify - Write data: 33cc6699
      Counting DOWN: Read - Verify - Write data: cc669955
      Counting UP: Read - Verify - Write data: 669955aa
      Counting DOWN: Read - Verify - Write data: 9955aa33
      Counting UP: Read - Verify - Write data: f0f0f0f0
      Memory Cells Test, PASSED.

      Data CACHE Test
      Verify D-CACHE Performance Increase
      D-CACHE Performance Increase I-CACHE Disabled
      D-CACHE Performance Increase I-CACHE Enabled
      Verify D-CACHE Memory
      Data CACHE Test, PASSED.

      Main Sectors FLASH CRC Test
      Main Sectors FLASH CRC Test, PASSED.

      Load the RSC, then run the VxDiags ÿ

      RSC version 2.2.3 (oshadbdev)



      Full VxDiag Tests

      BASIC TOD TEST
      Read the TOD Clock: FRI SEP 28 16:25:30 2012
      Wait, 1 - 3 seconds
      Read the TOD Clock: FRI SEP 28 16:25:32 2012
      BASIC TOD TEST, PASSED

      ETHERNET CPU LOOPBACK TEST
      50 BYTE PACKET - a 0 in field of 1's.
      50 BYTE PACKET - a 1 in field of 0's.
      900 BYTE PACKET - pseudo-random data.
      ETHERNET CPU LOOPBACK TEST, PASSED

      Full VxDiag Tests - PASSED



      Status summary - Status = 7FFF

      VxDiag - - PASSED
      POST - - PASSED
      LOOPBACK - - PASSED

      I2C - - PASSED
      EPROM - - PASSED
      FRU PROM - - PASSED

      ETHERNET - - PASSED
      MAIN CRC - - PASSED
      BOOT CRC - - PASSED

      TTYD - - PASSED
      TTYC - - PASSED
      MEMORY - - PASSED
      MPC860 - - PASSED


      Please login: admin
      Please Enter password:

      rsc> poweron


      ===============
      show environement
      ================
      rsc> showenvironment


      =============== Environmental Status ===============


      System Temperatures (Celsius):
      ------------------------------
      System Power is OFF, CPU and disk thermistor values not accessible.


      =================================

      Front Status Panel:
      -------------------

      Keyswitch position is in On mode.

      System LED Status: LOCATOR FAULT POWER
      [OFF] [ ON] [OFF]


      =================================


      Disk Status information cannot be displayed when System power is off.

      Fan Tray :
      ----------


      Fan Status information cannot be displayed when System power is off.

      =================================


      Power Supplies:
      ---------------

      Supply Status PS Fault Fan Fault Temp Fault
      ------ ------------ -------- --------- ----------
      0 NO AC POWER
      1 NO AC POWER

      =================================
        • 1. Re: sun v490 not powering up
          964045
          I beleive they need 220~240 V input. we were plugging it on 110~120V
          • 2. Re: sun v490 not powering up
            805789
            I guess you were right:

            ->
            Power Supplies:

            Supply Status PS Fault Fan Fault Temp Fault
            0 NO AC POWER
            1 NO AC POWER

            This is not a normal condition. No power to boot it.

            Regards. </SQ>
            • 3. Re: sun v490 not powering up
              961042 wrote:
              I beleive they need 220~240 V input. we were plugging it on 110~120V
              That is correct.
              The earlier V480 systems shipped with PSU's that would work on 100-240 VAC but the V490 systems required the nominal 220-volt source to function.

              It was a "surprise" for the Sun Microsystems support center in the first few weeks, back in 2004, when this gotcha first surfaced as customers with data centers full of existing V480s started adding sparkling shiny new v490s to their pools of hardware.

              I was there (in a past incarnation) but we soon recovered and were able to resolve such frustrations quickly when the phones started to ring off the hook.

              It was compounded by the additional circumstance that V490s shipped with an OBP default of a max-diag boot when the v480s had a simple POST. Customers with brand new systems wondered why it would take their boxes 30 minutes to POST the first time after removing it from the shipping crate. (This diag-POST-as-the-default issue occurred with the V880-to-V890 transition as well.)

              :)