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2 Replies Latest reply: Oct 9, 2012 11:20 AM by morgalr RSS

HELP PLEASE!

966573 Newbie
Currently Being Moderated
Greetings all,

I'm new to the forum and this is my last resort to solve a problem that I've been experiencing for a while and it's starting to inconvienience me quite a bit. About 2 months ago , I updated my Java to version 7u6 and it worked fine for about a week then suddenly, none of the applets worked in ANY of my browsers. I thought at first that this was just a new update glitch so I waited for another version to come out , 7u7. I updated to that version and the problem still persisted. I looked up the troubleshooting section on the Oracle site with no success. I Googled my problem, checked other forums and again, no success. Lastly , I sent an email to Oracle a few weeks ago with no reply.

Two example of a site where the applets don't work are Keepvid.com or Savevid.com .When I open up the site, load my video, it just keeps saying "Loading Java Applet" , no error messages come up, and at times crash the browser I'm using.

This is getting extremely irritating and I want to solve this once and for all.

Please help me out.

Thanks,
Taye.
  • 1. Re: HELP PLEASE!
    817614 Explorer
    Currently Being Moderated
    Uninstall and re-install Java does not help?
    Try turning on tracing (see http://docs.oracle.com/javase/7/docs/webnotes/tsg/TSG-Desktop/html/plugin.html#gcexdf) to see if there are any useful data.
  • 2. Re: HELP PLEASE!
    morgalr Explorer
    Currently Being Moderated
    When I get this problem, I have to do several things to remedy it:

    1 - uninstall Java (completely)
    2 - run a cleaner like cclearner to fix the registry and remove old browser files
    3 - reboot
    4 - download the new version of Java (make a new download, the one you have may have problems)
    5 - install the new version of Java
    6 - reboot
    7 - check and see it it all made a difference

    I've only had this problem on Windows (all versions).

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