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user12121851 wrote:You cannot restrict access to other SRs for the same Customer Support Identifier (CSI), which means all users who have the same CSI number will have access to the SRs created by others who have this CSI attached to their profiles. By default, access to SRs which are created under certain CSI number will not be visible to those with different CSI number (except for Oracle support).
How can one restrict a by viewing his/her particular SR from others in MOS atleast can an Admin has this functionality ?