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Did you already start on the Unicode conversion?
We contacted Oracle, but so far they only said we need to go through a workshop where we can estimate the impact on the interfaces.
Since we need to do a cost/benefit analyses before we decide to do this, it's hard to do so when you don't know the impact on the interfaces.
In our case we use EIM, Web Services, MSMQ (XML) and flat files.
Anyone with experience with a conversion to Unicode and impact on interfaces?