0 Replies Latest reply: Oct 18, 2012 4:50 AM by 905535 RSS

    Error on osm cluster environment.

    905535
      Hi,

      We are using OSM 7.0.3 and weblogic 10.3.1.

      On cluster environment we are getting below error frequently.

      <18-Oct-2012 5:24:39,785 EDT AM> <ERROR> <cluster.c> <Invocation:osm-invocation-
      osm_cluster_domain/10.3.1.0/(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=VQ2OSMDBPR
      -SCAN1.vodafonefl.com)(PORT=1527))(CONNECT_DATA=(SERVICE_NAME=FPROSM)(INSTANCE_N
      AME=FPROSM1)))/ordermgmtprd/Order and Service Management/7.0.3.675> <Failed to a
      cquire exclusive ownership of order(s)[179] from cluster member[osm_ms_02] due t
      o null>
      <Oct 18, 2012 5:24:39 AM EDT> <Error> <oms> <BEA-000000> <cluster.c: Failed to a
      cquire exclusive ownership of order(s)[179] from cluster member[osm_ms_02] due t
      o null>
      <18-Oct-2012 5:24:39,786 EDT AM> <ERROR> <cluster.c> <Invocation:osm-invocation-
      osm_cluster_domain/10.3.1.0/(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=VQ2OSMDBPR
      -SCAN1.vodafonefl.com)(PORT=1527))(CONNECT_DATA=(SERVICE_NAME=FPROSM)(INSTANCE_N
      AME=FPROSM1)))/ordermgmtprd/Order and Service Management/7.0.3.675> <Failed to a
      cquire exclusive ownership of order(s)[179] from cluster member[osm_ms_02] due t
      o null>
      com.mslv.oms.OMSException: Failed to acquire exclusive ownership of order(s)[179
      ] from cluster member[osm_ms_02] due to null
      at oracle.communications.ordermanagement.cluster.c.a(Unknown Source)
      at oracle.communications.ordermanagement.cluster.c.a(Unknown Source)
      at com.mslv.oms.handler.cluster.ClusteredHandlerFactory.getHandler(Unkno
      wn Source)
      at oracle.communications.ordermanagement.cluster.c.a(Unknown Source)
      at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unk
      nown Source)
      at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unk
      nown Source)
      at com.mslv.oms.handler.cluster.HandlerAgent.run(Unknown Source)
      at com.tangosol.coherence.component.util.daemon.queueProcessor.service.g
      rid.InvocationService.onInvocationRequest(InvocationService.CDB:12)
      at com.tangosol.coherence.component.util.daemon.queueProcessor.service.g
      rid.InvocationService$InvocationRequest.onReceived(InvocationService.CDB:40)
      at com.tangosol.coherence.component.util.daemon.queueProcessor.service.G
      rid.onMessage(Grid.CDB:11)
      at com.tangosol.coherence.component.util.daemon.queueProcessor.service.G
      rid.onNotify(Grid.CDB:33)
      at com.tangosol.coherence.component.util.Daemon.run(Daemon.CDB:42)
      at java.lang.Thread.run(Thread.java:662)
      Caused by: com.mslv.oms.OMSException
      at oracle.communications.ordermanagement.cluster.impl.AgentRequestBalanc
      erImpl.releaseOrderOwnership(Unknown Source)
      at com.mslv.oms.handler.cluster.c.a(Unknown Source)
      ... 13 more
      Caused by: java.lang.InterruptedException
      at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject
      .reportInterruptAfterWait(AbstractQueuedSynchronizer.java:1961)
      at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject
      .await(AbstractQueuedSynchronizer.java:1996)
      at java.util.concurrent.ArrayBlockingQueue.take(ArrayBlockingQueue.java:
      317)
      at oracle.communications.ordermanagement.util.coherence.c.a(Unknown Sour
      ce)
      at oracle.communications.ordermanagement.util.coherence.c.a(Unknown Sour
      ce)
      ... 15 more
      <Oct 18, 2012 5:24:39 AM EDT> <Error> <oms> <BEA-000000> <cluster.c: Failed to a
      cquire exclusive ownership of order(s)[179] from cluster member[osm_ms_02] due t
      o null
      com.mslv.oms.OMSException: Failed to acquire exclusive ownership of order(s)[179
      ] from cluster member[osm_ms_02] due to null
      at oracle.communications.ordermanagement.cluster.c.a(Unknown Source)
      at oracle.communications.ordermanagement.cluster.c.a(Unknown Source)
      at com.mslv.oms.handler.cluster.ClusteredHandlerFactory.getHandler(Unkno


      What the reason for this error?

      Regards,
      UJ