We are testing an upgrade to Hyperion Enterprise 22.214.171.124. We have applied the Update 2 patch which I believe officially takes the version to 126.96.36.199.102. In testing reports and consolidation between the new version and the old 6.4.1 version of Enterprise, we are seeing a delay in how long it take reports to generate and for Consolidation to complete. With reports, we see the delay specifically when running large reports that pull a lot of data.
Currently, our 6.4.1 Hyperion application is installed on a Win2003 server and our users access Hyperion via Citrix. The 188.8.131.52.102 version is installed on a Win2008 server and is being accessed through Citrix.
To isolate this issue, we loaded Hyperion locally on a server and the timed some reports. The 6.5 reports take just as long to run as on our current v6.4 platform. So, it appears there is a performance issue running 6.5 enterprise through Citrix. Has any one else experienced this type problem or have any suggestions. We have been referred to numerous performance tuning notes from Hyperion support but nothing seems help.
fyi- the issue is with the user homedrive location- if it is located physically close You will not feel any difference, but if the homedrive loaction is 'far away' then there is a performance issue. (as system is looking for the hypent.ini user specific file (and due to the bug it does it multiple times), then the performance is impacted). This is partly solved by latest 103 patches (but i still see that building a report in Reporting module is very slow)
I would suggest you to apply the latest patch 184.108.40.206.103, and I would strongly recommend you to upgrade to HFM.
Hyperion Enterprise and Hyperion Enterprise Reporting Statement of Direction (Doc ID 1396504.1)