4 Replies Latest reply on Feb 8, 2013 6:15 PM by RahulB

    Error while installing BIPublisherDesktop

    Maxime Pion

      I am currently having issue installing BI Publisher Desktop on Windows XP SP3 with Office 2007 on 2 out of 4 computers. They are build from the same Windows image and same settings.

      Here are the installation error messages :

      Error message #1
      Automation Error

      Error message #2
      Compilation error in the hidden module: Module_menu

      Error message #3
      Template Builder Installer failed: Unexpected Error.

      In the readme, it is said to look into the "TemplateBuilderInstaller.log" for any error message so here is the result:

      [Word Template Builder Installer for AL Start]
      Date: 2012-08-27 15:28:01
      v2 0002
      Parameters: u,C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop
      Installation Directory: C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop
      Set directories start
      Create word object
      Word object was created
      Template file path : c:\documents and settings\maximep\application data\microsoft\word\startup\TemplateBuilder.dot
      Get directories
      Current Directory : C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word
      Program Files Directory: C:\Program Files
      Start Program Directory : C:\Documents and Settings\maximep\Menu Démarrer\Programmes
      Set directories end
      SetIniData Start
      ReadIni Start
      Can't find the installed path from the registry.
      Can't find the installed path from the registry.
      ReadIni End
      SetIniData End
      Word process check start
      Found OpusApp
      Word process check end
      Found another MS Word process
      createReturnCode Start
      createReturnCode End
      [Template Builder Installation for AL End]

      Anyone can help ?