Hi to All,
Would like to know what is the workflow internal name for customer order, so that I can check the workflow status of why the order is stuck with shipped status and not progressing further.
Secondly, what are the tables I need to reference to see the details on the shipping for this order.
Thanks in advance for your assistance.
Workflow iternal name is 'OEOL' for Order Lines and 'OEOH' for Order header. if the Line is stuck at 'Shipped' status, all you need is to run concurrent program Workflow Background Process for Type 'OM Order Line' and Deferred flag as 'Y'. This will close the Orer Line. Thereeafter run the same workflow background process for type 'OM Order Header' with Deferred Falg='Y' and the Customer Order will be 'Closed'