2 Replies Latest reply: Nov 12, 2012 8:17 AM by $anty RSS

    Upgrade RA(Reporting & Ananlysis) 9.3.1 to 9.3.3

    $anty
      Hi all,

      I am facing issue while running patch.bat , which initializes SP installer utility for upgrading Hyperion Reporting and Analysis 9.3.1 to 9.3.3
      C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer>patch.bat
      Setting JAVA_HOME...
      JRE UPDATE
              1 dir(s) moved.
      Buildfile: build.xml
      
      init:
           [echo] Starting System9 patcher...
           [echo] ########################### START PATCH PROCESS ####################
      #######
           [echo] Started: 12-November-2012 02:02 PM
           [echo] BI+ home = "C:\Hyperion\BIPlus"
           [echo] Repository root = "C:\Hyperion\BIPlus\data\RM1_rhsql"
           [echo] OS type = win32
      
      BUILD FAILED
      C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve i
      nstalled version.
      
      Total time: 0 seconds
      Error: JRE update failed, attempting to restore the original version
              1 dir(s) moved.
      Running installer
           [echo] Starting System9 patcher...
           [echo] ########################### START PATCH PROCESS ####################
      #######
           [echo] Started: 12-November-2012 02:02 PM
           [echo] BI+ home = "C:\Hyperion\BIPlus"
           [echo] Repository root = "C:\Hyperion\BIPlus\data\RM1_rhsql"
           [echo] OS type = win32
      
      BUILD FAILED
      C:\Hyperion\9.3.3.0.0.158_win32\SP_Installer\build.xml:170: Could not retrieve i
      nstalled version.
      
      Total time: 0 seconds
      Buildfile: build.xml
      Probably the error says it could not identify RA version that is there installed in system.
      What could be the possible issues for this so that I can resolve the error & patch.bat will run fine.

      Note : I have properly set the BIPLUS_HOME & REPOSITORY_ROOT variables in patch.bat file.


      Thanks in advance,
      Santy.