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6 Replies Latest reply: Nov 16, 2012 3:11 AM by 728856 RSS

User cannot access web analysis

RussellH-C Newbie
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I am having trouble with a user being unable to access web analysis. When the user attempts to log in they get an error box pop up with "Error occurred while initializing startup options".

I have heard this can be due to outdated java, so the machine has been updated, but the problem persists.

any ideas guys?


Many thanks,

Russell

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