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7 Replies Latest reply: Nov 13, 2012 2:41 PM by Hussein Sawwan-Oracle RSS

HTTP 500 Internal Server Error while starting AppsTier post-clone

user4434301 Newbie
Currently Being Moderated
Hello,

Adcfgclone scripts on both DB and App Tiers, as well as Adautocfg scripts, complete successfully but I am faced with a "HTTP 500 Internal Server Error" and "The website cannot display the page" through IE when starting R12 Apps post clone. So far I have run a script on the cloned environment to synchronize the Workflow tables with APPS user, and re-ran autoconfig on both DB and App Tiers, but I still see the 500 error.

Any other pointers? Thanks in advance!
  • 1. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    Adcfgclone scripts on both DB and App Tiers, as well as Adautocfg scripts, complete successfully but I am faced with a "HTTP 500 Internal Server Error" and "The website cannot display the page" through IE when starting R12 Apps post clone. So far I have run a script on the cloned environment to synchronize the Workflow tables with APPS user, and re-ran autoconfig on both DB and App Tiers, but I still see the 500 error.

    Any other pointers? Thanks in advance!
    What does "adopmnctl.sh status" return?

    The error you are getting "HTTP 500 Internal Server Error" is a generic one, please check Apache log files and the application.log file for details about the error.

    R12: Troubleshooting 500 Internal Server Error in Oracle E-Business suite [ID 813523.1]
    Http 500 : Internal Server Error When Login To A New Cloned Environment [ID 781413.1]

    Also, please confirm that you have no errors in the database log file.

    Thanks,
    Hussein
  • 2. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    user4434301 Newbie
    Currently Being Moderated
    You are running adopmnctl.sh version 120.6.12010000.5

    Checking status of OPMN managed processes...

    Processes in Instance: ebstst_p10tst10.p10tst10.psft.upmc.edu
    --------------------------------------------------------------+---------
    ias-component | process-type | pid | status
    --------------------------------------------------------------+---------
    OC4JGroup:default_group | OC4J:oafm | 4587746 | Alive
    OC4JGroup:default_group | OC4J:forms | 8847360 | Alive
    OC4JGroup:default_group | OC4J:oacore | 9961586 | Alive
    HTTP_Server | HTTP_Server | 105515~ | Alive


    adopmnctl.sh: exiting with status 0


    I will review the notes below...
  • 3. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    user4434301 Newbie
    Currently Being Moderated
    One thing I did do was to connect to the JSP/FND/aoljtest.jsp page and found the following under the Verify Guest Settings section...it probably is not good:


    Checking guest user/password in DBC file ... Guest : GUEST/ORACLE

    GUEST user successfully validated in DBC file .

    Checking guest user/password in Vault ... Guest : GUEST/ORACLE

    GUEST user successfully validated in Vault.

    If the application release is 12.1 or above then ignore the following profile check.

    Checking guest user/password in Profiles ... Guest : null

    ERROR:Failed to validate GUEST user in Profiles.

    Next (Make an AOL/J Connection)
  • 4. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    user4434301 Newbie
    Currently Being Moderated
    Also...813523.1 is the script which I referenced on the cloned environment to synchronize the Workflow tables with APPS user
  • 5. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    Checking guest user/password in Profiles ... Guest : null

    ERROR:Failed to validate GUEST user in Profiles.

    Next (Make an AOL/J Connection)
    Please set the profile option as per (How To Set A System Profile Value Without Logging In To The Applications [ID 364503.1]) and check then.

    Thanks,
    Hussein
  • 6. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    user4434301 Newbie
    Currently Being Moderated
    I was able to finally view and log into Apps after I ran the following on the Apps Tier:

    cd $FND_TOP/patch/115/bin
    ojspCompile.pl compile flush

    I still think I may have issues with the Guest login, however...

    SQL> select profile_option_name from fnd_profile_options_tl where user_profile_option_name like 'Guest%';

    no rows selected
  • 7. Re: HTTP 500 Internal Server Error while starting AppsTier post-clone
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    user4434301 wrote:
    I was able to finally view and log into Apps after I ran the following on the Apps Tier:

    cd $FND_TOP/patch/115/bin
    ojspCompile.pl compile flush

    I still think I may have issues with the Guest login, however...

    SQL> select profile_option_name from fnd_profile_options_tl where user_profile_option_name like 'Guest%';

    no rows selected
    If you can login to the application and access it with no issues, then you do not need to set any profile option.

    Thanks,
    Hussein

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