0 Replies Latest reply: Nov 14, 2012 11:27 AM by user9191518 RSS

    Printing Bar Codes and Logos in BI Publisher

    user9191518
      We have several documents that we are using in JDE Enterprise One 9.0 that have company logos and bar codes. When we run these and see the PDF, it looks fine and will print.

      When we try to do a direct print from JDE, the bar codes and logos print ok on some printers but not on others. They print ok on an HP LaserJet 4250. I do get an extra page each time that says

      PDF Warning Page
      Warning Number 12.001
      Warning Type Unsupported PDF Version
      Warning Description Version not Supported : PDf-1.6
      PDF Operator: Unknown Operator
      Warning Message: File may not have printed correctly

      On the laserjet 2055, when we do a direct print from JDE, the bar codes and logos don’t show up. Everything else prints ok and I do not get an extra warning page.

      We have tried adding memory to the printers, adding bar code fonts, changing from PCL to PS and back. Nothing seems to work. I need help in figuring out what to do next.