0 Replies Latest reply: Nov 23, 2012 2:48 AM by 536120 RSS

    Unable to configure External user directory in Hyperion IR 11.1.1.3

    536120
      While configuring IBM LDAP user directory in Hyperion IR 11.1.13, I get the error "100:7702:Failed to retrieve base DNs" while clicking on "Fetch DNs". I have provided the correct host name and the port number of the user directory services. I am able to successfully telnet the box on which the IBM LDAP user directory is running. We have installed Hyperion IR 11.1.1.3 on AIX 6.1.

      Before the above error, I get the following error When I traverse to the " Configure User Directories" from the "Administration" Menu in the Shared Services Console.

      2012-11-17 10:21:34,089 ERROR [WebContainer : 8] com.hyperion.css.web.config.util.extauth.CSSProperties.getSecurityAgent(Unknown Source) -- Error occured while loading the configuration file
      2012-11-17 10:21:34,096 ERROR [WebContainer : 8] com.hyperion.css.web.config.util.extauth.CSSProperties.getSsoMode(Unknown Source) -- Error occured while loading the configuration file
      2012-11-17 10:21:34,099 ERROR [WebContainer : 8] com.hyperion.css.web.config.util.extauth.CSSProperties.getSsoValue(Unknown Source) -- Error occured while loading the configuration file

      Any help is appreciated.

      Edited by: 533117 on Nov 23, 2012 12:46 AM