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following message BEA-170019 will throw message when there is any abnormal activity happen on Admin Server like Kill -9 option.
So make sure that you startup AdminServer.
But in-general if both servers are up and running then make sure you enable tunneling and both managed server and admin server to prevent such messages.
This shows the server sent an error regarding the hashed server challenge. What this is indicating is the credentials used to authenticate the Access Tester are not the same as the credentials the OAM server has configured for the Webgate thats being emulated by the Access Tester. Check the ID and password are the same as your current Webgate.