I am trying to log into catalog manager using administrator user.
I get the following error:
Access denied for user to path /.
I could log into catalogmanager in dev and support environments but not in test and prod environments.
Please advice what could be the issue and how it can be resolved as i am unable to login with the administrator user itself.
When the catalog is moved from Dev to Test/prod permissions are not copied. The users are part of the system folder (i.e Catalog Manager > Users > Properties > Owner Account = System Account), which is why Catalog Manager does not transfer the permissions.
I guess that is the reason you were able to run the reports from dev and not from test/prod. To have them work you might need to refresh GUID's check the Oracle note [ID 1467256.1].
Let me know if this helped.