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3 Replies Latest reply: Nov 19, 2012 1:39 PM by JohnGoodwin RSS

11.1.2.2 Installation - Apply Maintenance Realease option greyed out

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Hello,

We are using Essbase Studio 11.1.2.1.00 along with EAS,EIS(everything 11.1.2.1.00) and now I am trying to install just the Essbase Studio 11.1.2.2 and not touch the remaining Hyperion products(that are: Shared Services,EAS and EIS).

I have downloaded and extracted the 7 parts required for 11.1.2.2 and when I start the installation using installtool.cmd I got the EPM installer window and on the page where I should be able to select the option "Apply Maintenance Release" is currently greyed out leaving me with just the option "New Installation", which I do not want to do. All I want to do is upgrade Essbase studio 11.1.2.1.00 to 11.1.2.2 using the "Apply Maintenance Release".

Please help me on how to proceed.

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