5 Replies Latest reply: Nov 20, 2012 12:23 AM by 972381 RSS

    Not pointing to activated connection in Smart View

    972381
      Hi experts,

      Need urgent help.

      Smart View with HFM (both are same versions,11.1.1.3)

      We are in production now, when the users are refreshing the Smart View sheet for production, it is pointing to UAT.
      We suggested them to delete the UAT connection and connect to production and refresh the sheet. They are getting #No Connection.
      We have deleted all links and created for data source (connection) for Production alone, but we are getting the same error, #No Connection (before deleting it is showing UAT data)

      We have checked the link in Independant Provider Connections and Default URL(which is in Options-->Ad Hoc tab) , both are Production links.

      Note: A user is able to access the production link correctly. But this problem is for remaining users. The application name for UAT and Production are same. but both are in different servers.