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4 Replies Latest reply: Nov 22, 2012 4:26 AM by Praveer.Rai RSS

PricingCalculator points was not found

kmm Newbie
Currently Being Moderated
The PricingCalculator points was not found
There was an error while attempting to add the item to the order.

error in server.

14:36:27,125 ERROR [UnknownService]
atg.commerce.pricing.PricingException: The PricingCalculator points was not foun
at atg.commerce.pricing.PricingEngineService.getCalculatorForCalculatorT
at atg.commerce.pricing.OrderPricingEngineImpl.applyPromotions(OrderPric
at atg.commerce.pricing.OrderPricingEngineImpl.priceOrder(OrderPricingEn
at atg.commerce.pricing.PricingTools.priceOrderForOrderTotal(PricingTool
at atg.commerce.pricing.PricingTools.priceOrderSubtotalShipping(PricingT
at atg.commerce.pricing.PricingTools.priceOrderSubtotalShipping(PricingT
at atg.commerce.pricing.PricingTools.performPricingOperation(PricingTool
at atg.commerce.pricing.processor.PriceOrderTotal.runProcess(PriceOrderT
at atg.service.pipeline.PipelineLink.runProcess(
at atg.service.pipeline.PipelineChain.runProcess(

at atg.service.pipeline.PipelineChainContext.runProcess(PipelineChainCon
at atg.service.pipeline.PipelineManager.runProcess(
at atg.commerce.pipeline.CommercePipelineManager.runProcess(CommercePipe
at atg.commerce.order.purchase.PurchaseProcessHelper.runProcess(Purchase
at atg.commerce.order.purchase.PurchaseProcessHelper.runRepricingProcess
at atg.commerce.order.purchase.PurchaseProcessHelper.runProcessRepriceOr
at atg.commerce.order.purchase.PurchaseProcessHelper.addItemsToOrder(Pur
at atg.commerce.order.purchase.CartModifierFormHandler.doAddItemsToOrder
at atg.commerce.order.purchase.CartModifierFormHandler.addItemToOrder(Ca
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.

Edited by: mmmk on Nov 21, 2012 1:13 AM
  • 1. Re: PricingCalculator points was not found
    Praveer.Rai Journeyer
    Currently Being Moderated
    looks like your has a calculator mentioned 'points ',

    So there should a a corresponding property file , may be some issue in your points component , check server logs at startup , Or check ItemPricingEngine component in dyn/admin
  • 2. Re: PricingCalculator points was not found
    kmm Newbie
    Currently Being Moderated
    hai Praveer Rai,

    I dont have any Point component ( only i created a new module and server instance.. when i add a product to the cart which shown the above error...

    Edited by: mmmk on Nov 22, 2012 2:40 AM
  • 3. Re: PricingCalculator points was not found
    RMishra Journeyer
    Currently Being Moderated
    I am not sure if there is any OOTB component named Points? It seems something else.
    Also can you through some more details, If you are using any calculator? if you have overridden any component related to pricing?

    Edited by: RMishra on Nov 22, 2012 5:43 PM
  • 4. Re: PricingCalculator points was not found
    Praveer.Rai Journeyer
    Currently Being Moderated
    go to your itempricingengine component , either through ACC or dyn/admin

    e.g : http://localhost:7001/dyn/admin/nucleus/atg/commerce/pricing/ItemPricingEngine/

    see your post and pre calculators.



    there should be a calculator 'points'...

    there may be some problem due to which your points calculator component in not getting initialized.


  • Correct Answers - 10 points
  • Helpful Answers - 5 points