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This does not seem to be an issue with the downloads service per se.
Rather a product forum would be more apropriate (if one exists for BRM, maybe somewhere in https://forums.oracle.com/forums/category.jspa?categoryID=150).
For the patches, try Metalink / MOS to retrieve patches or ask support about how to obtain dependent patches.
Thanks for pointing me to proper direction.
Will try post my question there.