3 Replies Latest reply: Nov 23, 2012 1:09 PM by User472950 - Oracle RSS

    OBEO installation error - stuck in name change request

    wjvu
      When installing outlook it automatically installs Oracle Beehive Extension for Outlook (OBEO). This is OK but.. during installation it downloads OBEO en request login information: account name and password.

      In this screen I have made a spelling error in the account name (a space instead of a point). I didn’t see this and hit the 'sign in' button what of course returned the error

      'The user name or password as entered may be incorrect. Re-enter your user information.'

      the problem is that the 'account name' field CANNOT be changed what makes it impossible to enter the right account name.

      I have checked the beehive wiki pages but cannot find anything to correct this. I have deleted outlook completely and re-installed it but as soon as the OBEO installation runs it keeps the old (wrong) account name without the option to change it.

      Does anyone know how to solve this?