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ok we figured out what was going on here. If your editing an NPD activity and while in edit mode you click workflow, and then decide to cancel the wf popup using the Cancel button, the IE screen never refreshes. The scroll bars never return. To the user it looks like IE "locks up".
Well I discovered if you simply click over to another tab and then back to the tab your were on it does the refresh and the scroll bars come back.
We opened an SR because this is not acceptable behavior for a user that edits Routing Requirements all the time.