8 Replies Latest reply: Nov 28, 2012 8:35 AM by 976241 RSS

    RMS 13.2 Installation error

    976241
      Hi All,

      Getting the following error while starting the rms application installer

      [oracle@linux application]$ ./install.sh
      Verified $ORACLE_SID.
      Verified SQL*Plus exists.
      Verified write permissions.
      Verified formsweb.cfg read permissions.
      Verified Registry.dat read permissions.
      Verified Java version 1.4.2.x or greater. Java version - 1.6.0
      ERROR: Tk2Motif.rgb not set properly. Please have your Oracle Administrator add "Tk2Motif*fontMapCs: iso8859-2=UTF8" to Tk2Motif.rgb.
      Verified frmcmp_batch.sh status.
      WARNING: Oracle Enterprise Linux not detected. Some components may not install properly.
      ERROR: $DISPLAY not set to a valid X Windows host.
      ERROR: Set your $DISPLAY to a valid X Windows.
      ERROR: $DISPLAY - linux.keethu.com:0.0.
      This installer will ask for your "My Oracle Support" credentials.
      Preparing installer. This may take a few moments.
      Your internet connection type is: NONE
      Integrating My Oracle Support into the product installer workflow...
      [move] Moving 1 file to /home/oracle/dbstage/rms/application
      Installer preparation complete.

      MW_HOME=/home/oracle/Oracle/Middleware
      ORACLE_HOME=/home/oracle/Oracle/Middleware/ora_1
      ORACLE_INSTANCE=/home/oracle/Oracle/Middleware/asinst_1
      DOMAIN_HOME=/home/oracle/Oracle/Middleware/user_projects/domains/FormsReports
      WLS_INSTANCE=WLS_FORMS
      ORACLE_SID=orcl
      JAVA_HOME=/usr/java/jdk1.6.0_24

      Preinstallation check failed. Verify preinstallation checklist and try again.

      Can anyone help regarding this ?

      Regards,
      Akshitha
        • 1. Re: RMS 13.2 Installation error
          praveenps
          Hi,

          Here multiple pre-installation checks have failed.

          1)ERROR: Tk2Motif.rgb not set properly. Please have your Oracle Administrator add "Tk2Motif*fontMapCs: iso8859-2=UTF8" to Tk2Motif.rgb.
          Solution:
          ADD Tk2Motif*fontMapCs: iso8859-2=UTF8:
          cp Tk2Motif.rgb /u02/app/orawls/product/10.3.3/as_1/guicommon/tk/admin/

          2)ERROR: $DISPLAY not set to a valid X Windows host.
          ERROR: Set your $DISPLAY to a valid X Windows.
          ERROR: $DISPLAY - linux.keethu.com:0.0.

          Display not set:
          Based on how you are installing display should be set. You can escape this error by using ./install.sh text which invokes text mode installer.

          Let me know if you need further details

          Regards,
          PPS
          • 2. Re: RMS 13.2 Installation error
            976241
            HI PPS,

            Thanks for your reply

            Some how i got rid of that error but am stuck with RMS application installer with the following error:

            toolset.comp:
            [copy] Copying 31 files to /home/oracle/rms13inst/base/toolset
            [copy] Copying 31 files to /home/oracle/rms13inst/base/toolset/bin
            [exec] Compiling messge45.pll....
            [exec] Warning: messge45.pll failed to compile. See /home/oracle/rms13inst/base/error/messge45.pll.err for more details.
            [exec] Compiling ariiflib.pll....
            [exec] Warning: ariiflib.pll failed to compile. See /home/oracle/rms13inst/base/error/ariiflib.pll.err for more details.
            [exec] Compiling stand45.pll....
            [exec] Warning: stand45.pll failed to compile. See /home/oracle/rms13inst/base/error/stand45.pll.err for more details.
            [exec] Compiling calend45.pll....
            [exec] Warning: calend45.pll failed to compile. See /home/oracle/rms13inst/base/error/calend45.pll.err for more details.
            [exec] Compiling find45.pll....
            [exec] Warning: find45.pll failed to compile. See /home/oracle/rms13inst/base/error/find45.pll.err for more details.
            [exec] Compiling item45.pll....
            [exec] Warning: item45.pll failed to compile. See /home/oracle/rms13inst/base/error/item45.pll.err for more details.
            [exec] Compiling tools45.pll....
            [exec] Warning: tools45.pll failed to compile. See /home/oracle/rms13inst/base/error/tools45.pll.err for more details.
            [exec] Compiling mblock45.pll....
            [exec] Warning: mblock45.pll failed to compile. See /home/oracle/rms13inst/base/error/mblock45.pll.err for more details.
            [exec] Compiling mview45.pll....
            [exec] Warning: mview45.pll failed to compile. See /home/oracle/rms13inst/base/error/mview45.pll.err for more details.
            [exec] Compiling nav45.pll....
            [exec] Warning: nav45.pll failed to compile. See /home/oracle/rms13inst/base/error/nav45.pll.err for more details.
            [exec] Compiling work45.pll....
            [exec] Warning: work45.pll failed to compile. See /home/oracle/rms13inst/base/error/work45.pll.err for more details.
            [exec] Compiling itnumtype.pll....
            [exec] Warning: itnumtype.pll failed to compile. See /home/oracle/rms13inst/base/error/itnumtype.pll.err for more details.
            [exec] Compiling hierfilter.pll....
            [exec] Warning: hierfilter.pll failed to compile. See /home/oracle/rms13inst/base/error/hierfilter.pll.err for more details.
            [exec] Compiling rmslib.pll....
            [exec] Warning: rmslib.pll failed to compile. See /home/oracle/rms13inst/base/error/rmslib.pll.err for more details.
            [exec] Compiling cflex.pll....
            [exec] Warning: cflex.pll failed to compile. See /home/oracle/rms13inst/base/error/cflex.pll.err for more details.

            And the Installer stops
            Any suggestions plz ?


            Regards,
            Akshitha.
            • 3. Re: RMS 13.2 Installation error
              praveenps
              Hi,

              For your question my answer was correct.Please mark it :)

              Please post content of /home/oracle/rms13inst/base/error/messge45.pll.err

              I can help you.


              Thanks,

              Regards,
              PPS
              • 4. Re: RMS 13.2 Installation error
                976241
                Hi PPS,

                I have re applied the patches for forms 11.1.1.3 and now am getting the error like :

                Copying 31 files to /home/oracle/rms13inst/base/toolset
                [copy] Copying 31 files to /home/oracle/rms13inst/base/toolset/bin
                [exec] Compiling messge45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: messge45.pll failed to compile. See /home/oracle/rms13inst/base/error/messge45.pll.err for more details.
                [exec] Compiling ariiflib.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: ariiflib.pll failed to compile. See /home/oracle/rms13inst/base/error/ariiflib.pll.err for more details.
                [exec] Compiling stand45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: stand45.pll failed to compile. See /home/oracle/rms13inst/base/error/stand45.pll.err for more details.
                [exec] Compiling calend45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: calend45.pll failed to compile. See /home/oracle/rms13inst/base/error/calend45.pll.err for more details.
                [exec] Compiling find45.pll....
                [exec] Warning: find45.pll failed to compile. See /home/oracle/rms13inst/base/error/find45.pll.err for more details.
                [exec] Compiling item45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: item45.pll failed to compile. See /home/oracle/rms13inst/base/error/item45.pll.err for more details.
                [exec] Compiling tools45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: tools45.pll failed to compile. See /home/oracle/rms13inst/base/error/tools45.pll.err for more details.
                [exec] Compiling mblock45.pll....
                [exec] Warning: mblock45.pll failed to compile. See /home/oracle/rms13inst/base/error/mblock45.pll.err for more details.
                [exec] Compiling mview45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: mview45.pll failed to compile. See /home/oracle/rms13inst/base/error/mview45.pll.err for more details.
                [exec] Compiling nav45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: nav45.pll failed to compile. See /home/oracle/rms13inst/base/error/nav45.pll.err for more details.
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Compiling work45.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: work45.pll failed to compile. See /home/oracle/rms13inst/base/error/work45.pll.err for more details.
                [exec] Compiling itnumtype.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: itnumtype.pll failed to compile. See /home/oracle/rms13inst/base/error/itnumtype.pll.err for more details.
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Compiling hierfilter.pll....
                [exec] Warning: hierfilter.pll failed to compile. See /home/oracle/rms13inst/base/error/hierfilter.pll.err for more details.
                [exec] Compiling rmslib.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: rmslib.pll failed to compile. See /home/oracle/rms13inst/base/error/rmslib.pll.err for more details.
                [exec] Compiling cflex.pll....
                [exec] /home/oracle/Oracle/Middleware/ora_1/bin/frmcmp: error while loading shared libraries: libhpi.so: cannot open shared object file: No such file or directory
                [exec] Warning: cflex.pll failed to compile. See /home/oracle/rms13inst/base/error/cflex.pll.err for more details.


                Regards,
                Akshiitha
                • 5. Re: RMS 13.2 Installation error
                  976241
                  Hi PPS,

                  There is nothing in the .pll.err files. All the files in the error folder are empty.

                  Regards
                  Akshitha

                  Edited by: Akshitha on Nov 28, 2012 1:10 AM
                  • 6. Re: RMS 13.2 Installation error
                    praveenps
                    Hi Akshata,

                    Problem seems to be with LD_LIBRARY_PATH environment variable which loads the shared libraries. Check whether LD_LIBRARY_PATH is having forms/lib folder set.

                    Regards,
                    PPS
                    • 7. Re: RMS 13.2 Installation error
                      AnveshReddy
                      Hi Akshitha,

                      If there is anything inside the .err files then the scenario is different.It might be the problem with the Forms Patches.

                      If the .pll.err files are empty just try to restart your system and check the installation once again !

                      Hope this helps

                      Regards,
                      Anvesh
                      • 8. Re: RMS 13.2 Installation error
                        976241
                        Hi Anvesh,

                        As you said after rebooting the server everything went smooth.
                        NO isseus ! :P

                        Thanks to all of you for your time

                        Regards
                        Akshitha