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Thanks a lot for for answer.Its quite helpful.
Another requirement is:currently all users are assigned a particular business vertical and they report to business heads of that particular user.They want now that users can see the records of all other business verticals also.I know this would be possible through Book management.It would be nice if you would suggest a solution as how to make book so that i can fulfill their requirement as I am new to Book Mangement.
Thanks once again,
Once the Book is enabled by the customer service you will have access to Book Management. Go to Admin-> Book Management(User Management and Access Control section)-> Click New to create a Book. Add sub-books and add Users based on your requirement.
For more information on Books refer to the topic "Process of Setting Up Books" in Help link.
Hope this helps.