2 Replies Latest reply: Dec 10, 2012 1:27 AM by Prateek G RSS

    shipping price issue

    Prateek G
      I am facing one problem while I am adding a product to cart at first time.
      In shopping cart page the shipping amount is not calculated but when I go to the checkout page and return back to the cart page the shipping amount is showing.
      And this problem occurs only for first time adding a product to cart.
      Please help regarding this issue.
        • 1. Re: shipping price issue
          Shipping price displays based on the shipping method which you selected while completing the checkout.

          ATG shipping price displays from the shipping method related shipping calculator.
          • 2. Re: shipping price issue
            Prateek G
            But shipping price is calculated for any product except 1st product.
            And this scenario is changed if I checkout and then return back to cart page-the shipping price appeared.
            I have debugged and found that for the first product shipping amount is not calculated.