9 Replies Latest reply: Dec 8, 2012 6:23 PM by Srini Chavali-Oracle RSS

    Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?

    978768
      Hi,

      I want to install Oracle 11g R2 on my windows 7 X64 for training purpose however, during installation OUI just quits for no reason. I have already set User-account Control to lowest level and my domain account is part of a local administrator group. I am set as owner of all disk partitions as well.
      I have also checked the error log and got the following:

      ---# Begin Stacktrace #---------------------------
      ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:374
      oracle.install.commons.flow.FlowException: [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
           at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:399)
           at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
           at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
           at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
           at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
           at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
           at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
           at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
           at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
           at java.lang.Thread.run(Thread.java:595)
      Caused by: java.lang.NullPointerException
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.copyDataFromMapToUI(OiifoOCMProxy.java:286)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.setProxyVarMap(OiifoOCMProxy.java:258)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.showProxyDialog(OiifoOCMUI.java:298)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateConnection(OiifoOCMUI.java:361)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateInputs(OiifoOCMUI.java:459)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMInterfaceManager.validate(OiifoOCMInterfaceManager.java:210)
           at oracle.install.ivw.common.validator.OCMDetailsValidator.validate(OCMDetailsValidator.java:43)
           at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
           at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
           ... 9 more

      ---# End Stacktrace #-----------------------------
      ---# Begin Stacktrace #---------------------------
      ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:383
      oracle.install.commons.flow.FlowException: [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
           at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:399)
           at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
           at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
           at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
           at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
           at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
           at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
           at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
           at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
           at java.lang.Thread.run(Thread.java:595)
      Caused by: java.lang.NullPointerException
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.copyDataFromMapToUI(OiifoOCMProxy.java:286)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.setProxyVarMap(OiifoOCMProxy.java:258)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.showProxyDialog(OiifoOCMUI.java:298)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateConnection(OiifoOCMUI.java:361)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateInputs(OiifoOCMUI.java:459)
           at oracle.sysman.oii.oiif.oiifo.OiifoOCMInterfaceManager.validate(OiifoOCMInterfaceManager.java:210)
           at oracle.install.ivw.common.validator.OCMDetailsValidator.validate(OCMDetailsValidator.java:43)
           at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
           at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
           ... 9 more

      ---# End Stacktrace #-----------------------------


      I have downloaded the oracle files from the download section on oracle website and extracted to the same folder in order to install them. Next, I revised the documentation at http://docs.oracle.com/cd/E11882_01/em.112/e12255/oui1_introduction.htm#BABHCGAC and can’t find any answer to this issue. What is more, on a different machine with newly deployed windows 7 as operating system the case is similar.
      Can anyone help me with this one or at least advise what should I do in order to get this Oracle 11g R2 installation up and running?
      Many thanks in advance.

      Regards,

      Zedrick
        • 1. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
          sb92075
          Oracle won't install/run on any Home Edition of Windows.

          You have a mystery & we have no clues.

          Consider installing VirtualBox & then load the Oracle supplied VM which already contains Oracle DB
          • 2. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
            978768
            I am using Windows 7 enterprise edition.
            In this case is there any other solution that can I use apart from setting up virtual machine and installing Oracle 11g R2 on it?
            Is this has to do something with Java by any chance what I am facing?
            • 3. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
              sb92075
              V11.2.0.1 should install on your Edition.

              Are you following the Installation Guide manual?
              • 4. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                Srini Chavali-Oracle
                Pl identify exact version of 11gR2. Pl check the install log files for any errors and post them here - http://docs.oracle.com/cd/E11882_01/install.112/e24186/ts.htm#i1090466

                Are you performing an interactive install or a silent install ? Pl see if these MOS Docs can help

                [INS-08109] Unexpected Error Occurred While Validating Inputs At State 'getOCMDetails' [ID 1359827.1]
                Oracle Database 11.2.0.2/11.2.0.3 Silent Install Stops While Validating OCM Details [ID 1265034.1]

                HTH
                Srini
                • 5. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                  978768
                  Thank you for the information.
                  I will download and install this version from http://www.oracle.com/technetwork/database/enterprise-edition/downloads/112010-win64soft-094461.htm
                  I did follow the manual and checked what is prerequisite for the installation.
                  • 6. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                    sb92075
                    975765 wrote:
                    Thank you for the information.
                    I will download and install this version from http://www.oracle.com/technetwork/database/enterprise-edition/downloads/112010-win64soft-094461.htm
                    I did follow the manual and checked what is prerequisite for the installation.
                    OUI creates a install log file that can contain clues regarding what failed.
                    • 7. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                      978768
                      Thank you for the info.


                      I just pasted what has been in the second part of installActionsdate_time.log
                      I am not sure if that will be any helpful because when I post a full content of installActionsdate_time.log then I exceed the word limit.

                      ----------------------------------------------------------------------------------------------------
                      PROPERTY VALUE
                      ----------------------------------------------------------------------------------------------------
                      CLUSTER_NODES {}
                      COLLECTOR_IGNORE_CONFIGURATION false
                      COLLECTOR_IGNORE_FAILURES false
                      COLLECTOR_RESPONSE_FILE
                      DECLINE_SECURITY_UPDATES false
                      FROM_LOCATION D:\ORACLE\win64_11gR2_database_1of2\database\instal
                      l\../stage/products.xml
                      INSTALL_TYPE EE
                      MYORACLESUPPORT_PASSWORD Protected value, not to be logged
                      MYORACLESUPPORT_USERNAME
                      ORACLE_BASE
                      ORACLE_HOME
                      ORACLE_HOSTNAME Zbyszek-PC
                      PROXY_HOST
                      PROXY_PORT
                      PROXY_PWD Protected value, not to be logged
                      PROXY_USER
                      SECURITY_UPDATES_VIA_MYORACLESUPPORT true
                      SELECTED_LANGUAGES {"en","pl"}
                      b_rdbmsInstall true
                      oracle.install.db.isCCRAuthenticationUsed false
                      oracle_install_LaunchNetCA false
                      oracle_install_NoMigration false
                      oracle_install_OCR_PartitionLocation
                      oracle_install_RACInstall false
                      oracle_install_RDBMSInstalling true
                      oracle_install_client_OraMTSPortNumber 49158
                      oracle_install_db_ASMSNMPUserPassword Protected value, not to be logged
                      oracle_install_db_AutoMemoryOption false
                      oracle_install_db_CharSetOption 3
                      oracle_install_db_CharacterSet
                      oracle_install_db_ConfigTabSelected 0
                      oracle_install_db_ConfigurationType &General Purpose / Transaction Processing
                      oracle_install_db_CustomInstall false
                      oracle_install_db_DiskGroupName
                      oracle_install_db_DiskGroupNameForASM
                      oracle_install_db_EMCentralAgentSelected
                      oracle_install_db_EMEmailAddress
                      oracle_install_db_EMSMTPServer
                      oracle_install_db_EnableAutoBackup false
                      oracle_install_db_InstallEdition EE
                      oracle_install_db_InstallOption INSTALL_DB_AND_CONFIG
                      oracle_install_db_InstallOptionSelected 1
                      oracle_install_db_InstallType EE
                      oracle_install_db_LaunchDBCA false
                      oracle_install_db_LaunchODMA false
                      oracle_install_db_LoadExampleSchemas false
                      oracle_install_db_MountPointLocation
                      oracle_install_db_QuickInstallOption false
                      oracle_install_db_ReceiveEmailNotification false
                      oracle_install_db_RecoveryBackUpLocation
                      oracle_install_db_RecoveryBackUpPassword Protected value, not to be logged
                      oracle_install_db_RecoveryBackUpUsername
                      oracle_install_db_SID
                      oracle_install_db_SecureConfigDisabled false
                      oracle_install_db_SetOracleBase false
                      oracle_install_db_StarterDatabaseType GENERAL_PURPOSE
                      oracle_install_db_StorageType 0
                      oracle_install_db_SuperAdminPasswords Protected value, not to be logged
                      oracle_install_db_SuperAdminSamePasswdForAll Protected value, not to be logged
                      oracle_install_db_SystemClass DESKTOP_CLASS
                      oracle_install_db_Type 1
                      oracle_install_db_UseDBControl true
                      oracle_install_db_UseFileSystemForRecovery false
                      oracle_install_db_UseSamePassword false
                      ----------------------------------------------------------------------------------------------------

                      INFO: Launching Oracle Database 11g Release 2 Installer
                      INFO: Started executing the flow in INTERACTIVE mode
                      INFO: Waiting for completion of background operations
                      INFO: Finishing all forked tasks at state prepInstall
                      INFO: Waiting for completion all forked tasks at state prepInstall
                      INFO: All forked task are completed at state prepInstall
                      INFO: Completed background operations
                      INFO: Executing action at state prepInstall
                      INFO: Completed executing action at state <prepInstall>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Moved to state <prepInstall>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Validating view at state <prepInstall>
                      INFO: Completed validating view at state <prepInstall>
                      INFO: Validating state <prepInstall>
                      WARNING: Validation disabled for the state prepInstall
                      INFO: Completed validating state <prepInstall>
                      INFO: Verifying route success
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Executing action at state decideOCMInstall
                      INFO: Completed executing action at state <decideOCMInstall>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Moved to state <decideOCMInstall>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Validating view at state <decideOCMInstall>
                      INFO: Completed validating view at state <decideOCMInstall>
                      INFO: Validating state <decideOCMInstall>
                      WARNING: Validation disabled for the state decideOCMInstall
                      INFO: Completed validating state <decideOCMInstall>
                      INFO: Verifying route requireOCM
                      INFO: Get view named [OCMDetailsUI]
                      INFO: View for [OCMDetailsUI] is oracle.install.ivw.common.view.OCMDetailsGUI@64811e10
                      INFO: Initializing view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Completed initializing view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Displaying view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Completed displaying view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Loading view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Completed loading view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Localizing view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Completed localizing view <OCMDetailsUI> at state <getOCMDetails>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Executing action at state getOCMDetails
                      INFO: Completed executing action at state <getOCMDetails>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Moved to state <getOCMDetails>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Validating view at state <getOCMDetails>
                      INFO: Completed validating view at state <getOCMDetails>
                      INFO: Validating state <getOCMDetails>
                      SEVERE: Provide the My Oracle Support password.
                      INFO: Terminating all background operations
                      INFO: Terminated all background operations
                      WARNING: Unable to set the value for COLLECTOR_IGNORE_FAILURES. Error: null
                      WARNING: Unable to set the value for COLLECTOR_IGNORE_CONFIGURATION. Error: null
                      INFO: Completed validating state <getOCMDetails>
                      INFO: Transition aborted
                      INFO: Rolled back to state <getOCMDetails>
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      WARNING: Unable to set the value for COLLECTOR_IGNORE_FAILURES. Error: null
                      WARNING: Unable to set the value for COLLECTOR_IGNORE_CONFIGURATION. Error: null
                      INFO: Validating view at state <getOCMDetails>
                      INFO: Completed validating view at state <getOCMDetails>
                      INFO: Validating state <getOCMDetails>
                      INFO: Terminating all background operations
                      INFO: Terminated all background operations
                      WARNING: [WARNING] [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
                      CAUSE: No additional information available.
                      ACTION: Contact Oracle Support Services or refer to the software manual.
                      SUMMARY:
                      - java.lang.NullPointerException.
                      Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:374
                      INFO: Advice is CONTINUE
                      INFO: Waiting for completion of background operations
                      INFO: Completed background operations
                      INFO: Validating view at state <getOCMDetails>
                      INFO: Completed validating view at state <getOCMDetails>
                      INFO: Validating state <getOCMDetails>
                      INFO: Terminating all background operations
                      INFO: Terminated all background operations
                      WARNING: [WARNING] [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
                      CAUSE: No additional information available.
                      ACTION: Contact Oracle Support Services or refer to the software manual.
                      SUMMARY:
                      - java.lang.NullPointerException.
                      Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:383
                      INFO: Advice is WITHDRAW
                      INFO: Adding ExitStatus FAILURE to the exit status set
                      INFO: Finding the most appropriate exit status for the current application
                      INFO: Exit Status is -1
                      INFO: Shutdown Oracle Database 11g Release 2 Installer


                      Content of oraInstalldate_time.err is visible In the opening tread.

                      oraInstalldate_time.out is empty.

                      I am performing interactive installation which gets me to 3rd screen where you need to select system class (desktop or server) and then it disappears after I select desktop. I thought what was I trying to install was 11gR2 11.2.0.1.0. I am downloading it and trying to install it again.
                      I am checking if those MOS Docs can help me on that issue.
                      • 8. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                        978768
                        I have downloaded Oracle Database 11g Release 2 (11.2.0.1.0) for Microsoft Windows (x64) and still getting the same thing... which is sudden exit during an interactive installation.
                        Should I try silent installation with some kind of parameter or command in command prompt?
                        Is it possible if you can provide some hyper link to these materials below?
                        [INS-08109] Unexpected Error Occurred While Validating Inputs At State 'getOCMDetails' [ID 1359827.1]
                        Oracle Database 11.2.0.2/11.2.0.3 Silent Install Stops While Validating OCM Details [ID 1265034.1]
                        Many thanks in advance.
                        • 9. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
                          Srini Chavali-Oracle
                          Have you provided any credentials requested in the screens previous to when the installer exits suddenly ? If so, what are those credentials ?

                          Pl post the last 100 lines from the install log.

                          Direct links to the MOS Docs are

                          https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?_afrLoop=24428805856436&type=DOCUMENT&id=1359827.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=i8mad56bt_61
                          https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?_afrLoop=24472620082308&type=DOCUMENT&id=1265034.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=i8mad56bt_82

                          Pl note access to MOS is granted to those customers who have a paid support contract with Oracle.

                          HTH
                          Srini