This discussion is archived
9 Replies Latest reply: Dec 8, 2012 4:23 PM by Srini Chavali-Oracle RSS

Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?

978768 Newbie
Currently Being Moderated
Hi,

I want to install Oracle 11g R2 on my windows 7 X64 for training purpose however, during installation OUI just quits for no reason. I have already set User-account Control to lowest level and my domain account is part of a local administrator group. I am set as owner of all disk partitions as well.
I have also checked the error log and got the following:

---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:374
oracle.install.commons.flow.FlowException: [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
     at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:399)
     at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
     at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
     at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
     at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
     at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
     at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
     at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.copyDataFromMapToUI(OiifoOCMProxy.java:286)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.setProxyVarMap(OiifoOCMProxy.java:258)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.showProxyDialog(OiifoOCMUI.java:298)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateConnection(OiifoOCMUI.java:361)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateInputs(OiifoOCMUI.java:459)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMInterfaceManager.validate(OiifoOCMInterfaceManager.java:210)
     at oracle.install.ivw.common.validator.OCMDetailsValidator.validate(OCMDetailsValidator.java:43)
     at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
     at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
     ... 9 more

---# End Stacktrace #-----------------------------
---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:383
oracle.install.commons.flow.FlowException: [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
     at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:399)
     at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
     at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
     at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
     at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
     at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
     at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
     at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.copyDataFromMapToUI(OiifoOCMProxy.java:286)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMProxy.setProxyVarMap(OiifoOCMProxy.java:258)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.showProxyDialog(OiifoOCMUI.java:298)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateConnection(OiifoOCMUI.java:361)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMUI.validateInputs(OiifoOCMUI.java:459)
     at oracle.sysman.oii.oiif.oiifo.OiifoOCMInterfaceManager.validate(OiifoOCMInterfaceManager.java:210)
     at oracle.install.ivw.common.validator.OCMDetailsValidator.validate(OCMDetailsValidator.java:43)
     at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
     at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
     ... 9 more

---# End Stacktrace #-----------------------------


I have downloaded the oracle files from the download section on oracle website and extracted to the same folder in order to install them. Next, I revised the documentation at http://docs.oracle.com/cd/E11882_01/em.112/e12255/oui1_introduction.htm#BABHCGAC and can’t find any answer to this issue. What is more, on a different machine with newly deployed windows 7 as operating system the case is similar.
Can anyone help me with this one or at least advise what should I do in order to get this Oracle 11g R2 installation up and running?
Many thanks in advance.

Regards,

Zedrick
  • 1. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    sb92075 Guru
    Currently Being Moderated
    Oracle won't install/run on any Home Edition of Windows.

    You have a mystery & we have no clues.

    Consider installing VirtualBox & then load the Oracle supplied VM which already contains Oracle DB
  • 2. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    978768 Newbie
    Currently Being Moderated
    I am using Windows 7 enterprise edition.
    In this case is there any other solution that can I use apart from setting up virtual machine and installing Oracle 11g R2 on it?
    Is this has to do something with Java by any chance what I am facing?
  • 3. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    sb92075 Guru
    Currently Being Moderated
    V11.2.0.1 should install on your Edition.

    Are you following the Installation Guide manual?
  • 4. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Pl identify exact version of 11gR2. Pl check the install log files for any errors and post them here - http://docs.oracle.com/cd/E11882_01/install.112/e24186/ts.htm#i1090466

    Are you performing an interactive install or a silent install ? Pl see if these MOS Docs can help

    [INS-08109] Unexpected Error Occurred While Validating Inputs At State 'getOCMDetails' [ID 1359827.1]
    Oracle Database 11.2.0.2/11.2.0.3 Silent Install Stops While Validating OCM Details [ID 1265034.1]

    HTH
    Srini
  • 5. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    978768 Newbie
    Currently Being Moderated
    Thank you for the information.
    I will download and install this version from http://www.oracle.com/technetwork/database/enterprise-edition/downloads/112010-win64soft-094461.htm
    I did follow the manual and checked what is prerequisite for the installation.
  • 6. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    sb92075 Guru
    Currently Being Moderated
    975765 wrote:
    Thank you for the information.
    I will download and install this version from http://www.oracle.com/technetwork/database/enterprise-edition/downloads/112010-win64soft-094461.htm
    I did follow the manual and checked what is prerequisite for the installation.
    OUI creates a install log file that can contain clues regarding what failed.
  • 7. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    978768 Newbie
    Currently Being Moderated
    Thank you for the info.


    I just pasted what has been in the second part of installActionsdate_time.log
    I am not sure if that will be any helpful because when I post a full content of installActionsdate_time.log then I exceed the word limit.

    ----------------------------------------------------------------------------------------------------
    PROPERTY VALUE
    ----------------------------------------------------------------------------------------------------
    CLUSTER_NODES {}
    COLLECTOR_IGNORE_CONFIGURATION false
    COLLECTOR_IGNORE_FAILURES false
    COLLECTOR_RESPONSE_FILE
    DECLINE_SECURITY_UPDATES false
    FROM_LOCATION D:\ORACLE\win64_11gR2_database_1of2\database\instal
    l\../stage/products.xml
    INSTALL_TYPE EE
    MYORACLESUPPORT_PASSWORD Protected value, not to be logged
    MYORACLESUPPORT_USERNAME
    ORACLE_BASE
    ORACLE_HOME
    ORACLE_HOSTNAME Zbyszek-PC
    PROXY_HOST
    PROXY_PORT
    PROXY_PWD Protected value, not to be logged
    PROXY_USER
    SECURITY_UPDATES_VIA_MYORACLESUPPORT true
    SELECTED_LANGUAGES {"en","pl"}
    b_rdbmsInstall true
    oracle.install.db.isCCRAuthenticationUsed false
    oracle_install_LaunchNetCA false
    oracle_install_NoMigration false
    oracle_install_OCR_PartitionLocation
    oracle_install_RACInstall false
    oracle_install_RDBMSInstalling true
    oracle_install_client_OraMTSPortNumber 49158
    oracle_install_db_ASMSNMPUserPassword Protected value, not to be logged
    oracle_install_db_AutoMemoryOption false
    oracle_install_db_CharSetOption 3
    oracle_install_db_CharacterSet
    oracle_install_db_ConfigTabSelected 0
    oracle_install_db_ConfigurationType &General Purpose / Transaction Processing
    oracle_install_db_CustomInstall false
    oracle_install_db_DiskGroupName
    oracle_install_db_DiskGroupNameForASM
    oracle_install_db_EMCentralAgentSelected
    oracle_install_db_EMEmailAddress
    oracle_install_db_EMSMTPServer
    oracle_install_db_EnableAutoBackup false
    oracle_install_db_InstallEdition EE
    oracle_install_db_InstallOption INSTALL_DB_AND_CONFIG
    oracle_install_db_InstallOptionSelected 1
    oracle_install_db_InstallType EE
    oracle_install_db_LaunchDBCA false
    oracle_install_db_LaunchODMA false
    oracle_install_db_LoadExampleSchemas false
    oracle_install_db_MountPointLocation
    oracle_install_db_QuickInstallOption false
    oracle_install_db_ReceiveEmailNotification false
    oracle_install_db_RecoveryBackUpLocation
    oracle_install_db_RecoveryBackUpPassword Protected value, not to be logged
    oracle_install_db_RecoveryBackUpUsername
    oracle_install_db_SID
    oracle_install_db_SecureConfigDisabled false
    oracle_install_db_SetOracleBase false
    oracle_install_db_StarterDatabaseType GENERAL_PURPOSE
    oracle_install_db_StorageType 0
    oracle_install_db_SuperAdminPasswords Protected value, not to be logged
    oracle_install_db_SuperAdminSamePasswdForAll Protected value, not to be logged
    oracle_install_db_SystemClass DESKTOP_CLASS
    oracle_install_db_Type 1
    oracle_install_db_UseDBControl true
    oracle_install_db_UseFileSystemForRecovery false
    oracle_install_db_UseSamePassword false
    ----------------------------------------------------------------------------------------------------

    INFO: Launching Oracle Database 11g Release 2 Installer
    INFO: Started executing the flow in INTERACTIVE mode
    INFO: Waiting for completion of background operations
    INFO: Finishing all forked tasks at state prepInstall
    INFO: Waiting for completion all forked tasks at state prepInstall
    INFO: All forked task are completed at state prepInstall
    INFO: Completed background operations
    INFO: Executing action at state prepInstall
    INFO: Completed executing action at state <prepInstall>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Moved to state <prepInstall>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Validating view at state <prepInstall>
    INFO: Completed validating view at state <prepInstall>
    INFO: Validating state <prepInstall>
    WARNING: Validation disabled for the state prepInstall
    INFO: Completed validating state <prepInstall>
    INFO: Verifying route success
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Executing action at state decideOCMInstall
    INFO: Completed executing action at state <decideOCMInstall>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Moved to state <decideOCMInstall>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Validating view at state <decideOCMInstall>
    INFO: Completed validating view at state <decideOCMInstall>
    INFO: Validating state <decideOCMInstall>
    WARNING: Validation disabled for the state decideOCMInstall
    INFO: Completed validating state <decideOCMInstall>
    INFO: Verifying route requireOCM
    INFO: Get view named [OCMDetailsUI]
    INFO: View for [OCMDetailsUI] is oracle.install.ivw.common.view.OCMDetailsGUI@64811e10
    INFO: Initializing view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Completed initializing view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Displaying view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Completed displaying view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Loading view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Completed loading view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Localizing view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Completed localizing view <OCMDetailsUI> at state <getOCMDetails>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Executing action at state getOCMDetails
    INFO: Completed executing action at state <getOCMDetails>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Moved to state <getOCMDetails>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Validating view at state <getOCMDetails>
    INFO: Completed validating view at state <getOCMDetails>
    INFO: Validating state <getOCMDetails>
    SEVERE: Provide the My Oracle Support password.
    INFO: Terminating all background operations
    INFO: Terminated all background operations
    WARNING: Unable to set the value for COLLECTOR_IGNORE_FAILURES. Error: null
    WARNING: Unable to set the value for COLLECTOR_IGNORE_CONFIGURATION. Error: null
    INFO: Completed validating state <getOCMDetails>
    INFO: Transition aborted
    INFO: Rolled back to state <getOCMDetails>
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    WARNING: Unable to set the value for COLLECTOR_IGNORE_FAILURES. Error: null
    WARNING: Unable to set the value for COLLECTOR_IGNORE_CONFIGURATION. Error: null
    INFO: Validating view at state <getOCMDetails>
    INFO: Completed validating view at state <getOCMDetails>
    INFO: Validating state <getOCMDetails>
    INFO: Terminating all background operations
    INFO: Terminated all background operations
    WARNING: [WARNING] [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
    CAUSE: No additional information available.
    ACTION: Contact Oracle Support Services or refer to the software manual.
    SUMMARY:
    - java.lang.NullPointerException.
    Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:374
    INFO: Advice is CONTINUE
    INFO: Waiting for completion of background operations
    INFO: Completed background operations
    INFO: Validating view at state <getOCMDetails>
    INFO: Completed validating view at state <getOCMDetails>
    INFO: Validating state <getOCMDetails>
    INFO: Terminating all background operations
    INFO: Terminated all background operations
    WARNING: [WARNING] [INS-08109] Unexpected error occurred while validating inputs at state 'getOCMDetails'.
    CAUSE: No additional information available.
    ACTION: Contact Oracle Support Services or refer to the software manual.
    SUMMARY:
    - java.lang.NullPointerException.
    Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:383
    INFO: Advice is WITHDRAW
    INFO: Adding ExitStatus FAILURE to the exit status set
    INFO: Finding the most appropriate exit status for the current application
    INFO: Exit Status is -1
    INFO: Shutdown Oracle Database 11g Release 2 Installer


    Content of oraInstalldate_time.err is visible In the opening tread.

    oraInstalldate_time.out is empty.

    I am performing interactive installation which gets me to 3rd screen where you need to select system class (desktop or server) and then it disappears after I select desktop. I thought what was I trying to install was 11gR2 11.2.0.1.0. I am downloading it and trying to install it again.
    I am checking if those MOS Docs can help me on that issue.
  • 8. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    978768 Newbie
    Currently Being Moderated
    I have downloaded Oracle Database 11g Release 2 (11.2.0.1.0) for Microsoft Windows (x64) and still getting the same thing... which is sudden exit during an interactive installation.
    Should I try silent installation with some kind of parameter or command in command prompt?
    Is it possible if you can provide some hyper link to these materials below?
    [INS-08109] Unexpected Error Occurred While Validating Inputs At State 'getOCMDetails' [ID 1359827.1]
    Oracle Database 11.2.0.2/11.2.0.3 Silent Install Stops While Validating OCM Details [ID 1265034.1]
    Many thanks in advance.
  • 9. Re: Why Oracle 11g R2 installation on windows 7 X64 suddenly disappears?
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Have you provided any credentials requested in the screens previous to when the installer exits suddenly ? If so, what are those credentials ?

    Pl post the last 100 lines from the install log.

    Direct links to the MOS Docs are

    https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?_afrLoop=24428805856436&type=DOCUMENT&id=1359827.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=i8mad56bt_61
    https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?_afrLoop=24472620082308&type=DOCUMENT&id=1265034.1&displayIndex=1&_afrWindowMode=0&_adf.ctrl-state=i8mad56bt_82

    Pl note access to MOS is granted to those customers who have a paid support contract with Oracle.

    HTH
    Srini

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points