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What Java version do you have installed on your Windows 7 (64-bit) client and is it the 64-bit Java JRE? Also, have you signed the Jacob.jar with a valid certificate such as one from Verisign?
Have you looked at the issues with Windows 7 user account control and webutil. Things that just work on Windows XP are restricted on Win7.
thanks for your suggestions.
craig: JRE version is the 1.6.0_30-b12, which should be the right for 64-bit computers (the rest of the application works). And the jacob.jar was signed following all instructions, so we guess it should be correctly signed.
tony: a colleague has a Window 7 32-bit OS, and he is able to run correctly the application.
I have contacted Oracle Support; they insist for me to install a 32-bit version of JRE. But I have checked out that many of our users have 64-bit OS (Windows 7) and browser installed, and they are able to run the application. So, the bug must be elsewhere. Any suggestion?
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C:\Program Files\Java\jre6\bin\jacob.dll: Can't load IA 32-bit .dll on a AMD 64-bit platformHave you tried installing the 32-bit JRE? This error is consistent with needing the 32-bit JRE installed.
I installed the 32-bit JRE and now it works. thank you