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Did you create a new database user and granted connect and resource access to it? Are you able to connect to the database user from windows server?
Thanks for the reply. I have created the user and granted connect,resource,create view roles as suggested in installation doc.
do we need Oracle client software installed on Unifier system? i can say that i can telnet and ping the server on 1521 port.
Issue got resolved, ias database unifier account was locked, hence database connection test was failing. after unlock it worked fine