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In our Planning Web Application version 18.104.22.168 (Classic application), we have issue with the Business
Rules not changing the job status from Processing to Complete.
Essentially giving an indication to users that the job is taking longer than expected,
Having noticed that behavior, when we cross check with Admin credentials
(Application Logs ) HBR Launch.log. The End Time of the job is updated promptly.
We have couple of SRs Open with Oracle but they concluded it’s a bug and need
to upgrade to 22.214.171.124. But currently we do not have any plans to upgrade to the
In order to force the Status change to mark it as Complete at the SQL Server backend.
We have to update the status table HYP_JOB_STATUS manually via database update.
But this is laborious process.
Did you encounter such issue? Please suggest a feasible option here ?