5 Replies Latest reply: Dec 26, 2012 1:29 PM by JohnGoodwin RSS

    Cannot login to Essbase server via EAS

    Teddd
      Hello All,

      I cannot connect to essbase server via EAS. I get the following error.

      Network error [10061]: Unable to connect to [essbaseservername.com:1423]
      The client timed out waiting to connect to Essbase Agent using TCP/IP.
      Check your network connections.
      Also make sure that server and port values are correct

      Please help,

      Thanks,
      Ted
        • 1. Re: Cannot login to Essbase server via EAS
          JohnGoodwin
          Have you checked essbase is definitely running, if so try and log in via Maxl and check essbase.log and SharedServices_Security_Client.log

          Cheers

          John
          http://john-goodwin.blogspot.com/

          Edited by: JohnGoodwin on Dec 26, 2012 5:46 PM
          • 2. Re: Cannot login to Essbase server via EAS
            Sh!va
            Also can you please let us know if its new installation ?


            Cheers!

            Sh!va
            • 3. Re: Cannot login to Essbase server via EAS
              Teddd
              Hello John/Shiva,

              It is not a new installation. The essbase server which is on linux suddenly stopped on 24th. I tried restarting the essbase server but I get this error     


              [Wed Dec 26 11:28:12 2012]Local/ESSBASE0///Info(1051283)
              Retrieving License Information Please Wait...

              [Wed Dec 26 11:28:12 2012]Local/ESSBASE0///Info(1051286)
              License information retrieved.

              [Wed Dec 26 11:28:50 2012]Local/ESSBASE0///Error(1051223)
              Single Sign On function call [css_init] failed with error [CSS Error: CSS method invocation error: com.hyperion.css.CSSSystem.<init>]

              [Wed Dec 26 11:28:50 2012]Local/ESSBASE0///Info(1051198)
              Single Sign-On Initialization Failed !

              [Wed Dec 26 11:28:50 2012]Local/ESSBASE0///Info(1051232)

              Using English_UnitedStates.Latin1@Binary as the Essbase Locale


              [Wed Dec 26 11:28:50 2012]Local/ESSBASE0///Error(1051527)
              In Shared Services Security mode it is not possible to start Essbase when single sign on initialization fails.
              • 4. Re: Cannot login to Essbase server via EAS
                hyperionEPM
                Hello Teddd,

                Have a look at the following document on Oracle Support --

                Error "(1051527) In Shared Services Security mode it is not possible to start Essbase when single sign on initialization fails" When Starting Essbase [ID 954322.1]

                Thanks
                HyperionEPM.
                Please mark answers as helpful or correct for others to find it easily
                • 5. Re: Cannot login to Essbase server via EAS
                  JohnGoodwin
                  SharedServices_Security_Client.log may also give some indication to the problem.

                  Cheers

                  John
                  http://john-goodwin.blogspot.com/