6 Replies Latest reply: Dec 29, 2012 10:34 AM by Hussein Sawwan-Oracle RSS

    Unable to "APPROVE" using the Workflow email notifications

    user7640966
      Hi,
      Few of the users have complained that they are unable to APPROVE the Purchase Request using email notifications. When I checked WF_NOTIFICATIONS, many of the records has NULL in the MAIL_STATUS field. I am not sure if this is the issue.

      However same users are able to APPROVE many requests thru email also.

      Instance is 12.1.3
      DB: 11.1.0.2


      The email notification pertains to Purchase Requests.

      Regards,
      qARS