6 Replies Latest reply on Dec 29, 2012 6:34 PM by Hussein Sawwan-Oracle

    Unable to "APPROVE" using the Workflow email notifications

    user7640966
      Hi,
      Few of the users have complained that they are unable to APPROVE the Purchase Request using email notifications. When I checked WF_NOTIFICATIONS, many of the records has NULL in the MAIL_STATUS field. I am not sure if this is the issue.

      However same users are able to APPROVE many requests thru email also.

      Instance is 12.1.3
      DB: 11.1.0.2


      The email notification pertains to Purchase Requests.

      Regards,
      qARS