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3 Replies Latest reply: Jan 4, 2013 12:43 PM by RogerL (Oracle) RSS

"Detecting Java on your computer" spins forever

982981 Newbie
Currently Being Moderated
Hi,

Win 7 32 bit / IE 9 / Clean install - wiped the hard drive and started fresh

Installed Java 7 update 10 (1.7.0_10-b18, according to the control panel Java applet) from java.com, without any errors.

When I go into the Verifying Installation page, the "Detecting Java on your computer" applet spins forever.

Removed Java, reinstalled, restarted the browser & computer multiple times, same result.

Tried it an another PC, also Win 7 32 bit / IE 9 / Clean install - same result.

What's going on?

Thanks

Edited by: 979978 on Jan 4, 2013 9:35 AM
  • 1. Re: "Detecting Java on your computer" spins forever
    baftos Expert
    Currently Being Moderated
    I have exactly the same environment and no problem.
    One possible difference might be that I have applied all the Windows updates. Did you?
  • 2. Re: "Detecting Java on your computer" spins forever
    982981 Newbie
    Currently Being Moderated
    yes, of course all updates were applied, that's standard procedure.

    More info....

    When I go to http://javatester.org/version.html, I get:

    Error: Click for details

    When I click, I get:

    ClassNotFoundException
    JavaVersionDisplayApplet.class

    Edited by: 979978 on Jan 4, 2013 12:06 PM
  • 3. Re: "Detecting Java on your computer" spins forever
    RogerL (Oracle) Java Champion
    Currently Being Moderated
    Check the proxy settings, I suspect this is the problem.
    This is often the cause when a class file can not be loaded.

    http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/jcp.html#general scroll down to "Use proxy server"

    If problems are still seen, view the Console output. Turn this on under the Advanced Tab.
    http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/jcp.html#advanced
    More Console information: http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/console.html

    Less likely, but possible, are firewalls, AVs, routers, etc.

    -Roger

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