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Thanks for your quick reply.
Please find below the required details.
OS Version --> Windows server 2008 R2 Enterprise SP1 x64 bit
eSSO Version --> esso 220.127.116.11.1
LM Agent Version --> 18.104.22.168.1
Also, as checked windows server 2008 R2 is supported in eSSO Certification Matrix
How are you saying its not running on win 2008 R2 m/c, did you test something?
if tested something, post here what kind of testing has been done.
Have you created application templates and published to central repository?
Also what is you central repository? If its AD, are able to connect/ping AD domain controller from LM agent's machine.
Finally you can run the tracecontroll utility to find out is there any problem in connecting to central repository to download app templates.
Please check and let me know what is error in events.
Post installation of LM x64 agent on x64 bit machine is does not ask for FTU wizard also while trying to manually start the agent from start menu it does not initiated and no icon are visible under taskbar.
Also LM agent is not able to detect the field for credential entry.
Can you check if you are able to see the templates published in repository in the client console:
In the client m/c --> Open LM console --> click 'Add' --> select 'Web' --> see if you are able see the template in dropdown:
Also check the app URL, if URL changes whenever user access the app (e.g. check if there is any random generated string added into app URL when user access each time).
Check the URL that is configured in app template with URL generated when user access it each time.