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: Jan 7, 2013 11:01 AM by
Existing Support Identifier / account
Jan 7, 2013 8:06 AM
I have just recently joined a company as a planner, plart of my role is be the administrator for Primavera.
The company already has a support identifier with Oracle but I dont know the number because the only person who did know it has now left the company.
How do I find out the number? We have a service request open through this support number and this issue needs resolving as soon as possible.
I called the Oracle support desk but found it very hard to communicate with the person as her English was quite poor.
Please tell me what i should do.
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Re: Existing Support Identifier / account
Jan 7, 2013 11:01 AM
in response to
You 're looking for your CSI ¿May you please let me know the name of your Company?