This content has been marked as final. Show 4 replies
I wrote lots of mails to OTN help, Certview help, etc. They always close my problem without solving it. They say,Open an SR and provide the same information that you posted (presumably without the 'giving up' part):
"The only way to see my exam report is to login with my old account.". And because of forgetting password, i cannot do that.
I know that it is possible for the support team to change your email address without having you the password because I have done it. When I first created my OTN account, I worked for Oracle. I left Oracle and it was a couple of years before I needed my the account again (OCP info wasn't as tied to the OTN id then as it is now). The support team was able to change my email to a new address for me. Mind you... I had them change it to one that is my personal email rather than my work email so that the problem would not happen again.
I tried that link and this is the answer i got.
*"The account bearing the email id '<a href="mailto:email@example.com" target="_blank">firstname.lastname@example.org</a>' cannot be edited by us as the system does not allows us. We're sorry to inform you that if the email id '<a href="mailto:email@example.com" target="_blank">firstname.lastname@example.org</a>' is not in use then you cannot get access to the account to access Oracle services. The alternate option to get access to Oracle services is you can create a new account with a different email id. "*
And if i use another OTN account, Certview does not accept it because of my Oracle Testing ID is registered with my old email address.
Just stucked at this point.
I think it is a risk to use corporate mail addresses on certification path. It is better to use mail addresses such as gmail, yahoo, etc.
If you leave your company and forgot your password, seems like no way out
Edited by: user7218444 on Jan 8, 2013 2:59 PM
I tried that link and this is the answer i got.It's been several years since the email on my account was changed. Presumably the rules or the interface have been altered.
I think it is a risk to use corporate mail addresses on certification path. It is better to use mail addresses such as gmail, yahoo, etc.Yep. That's what I do now.
And if i use another OTN account, Certview does not accept it because of my Oracle Testing ID is registered with my old email address.If you have another OTN account, open an SR to have your Oracle Testing ID associated with the new account. Once that happens, you will be able to access Certview. The fact that your Pearson Vue account is (apparently) already associated with that email and your testing ID should help. I don't know what other proof they require to ensure that you are the person associated with the ID.