This content has been marked as final. Show 2 replies
Thanks a lot for your input. The requirement that we are having is slightly different. The users use Internet Explorer directly to access Siebel interface and do not have anything installed on their systems as such.
Based on a date field for eg Due Date, we need to trigger auto generated emails from Siebel which will pop up on the user's email client as a Reminder. We are already sending in the hyperlink to the Siebel record as a part of the email and users can directly navigate to Siebel record from the email. Its just that something that is possible through emails sent through Outlook which they want to be done through Siebel generated emails as well.
From my investigations, what I found that the Reminder is pretty specific to Outlook program and there is no generic standard across different email clients. Thus I am having a feeling that this feature may not be directly possible through Outlook. I will keep on investigating further though. At worst I will install something like Wireshark to intercept the exact content of email that Outlook sends out and if its not too much work put that in Siebel.
Thanks again for your response. Warm Regards,