14 Replies Latest reply: Jan 14, 2013 6:21 AM by Michel RSS

    Not able to connect after giving credentials

    ajith
      Hi All,

      I have installed a new instance of HCM9.1 FP2 with PT852.12 after giving credentials in PIA login page it just goes into infinite looping and doesnt open the home page at all...
      i am unable to figure out the issue any help is appreciated...

      URL is..

      http://10.201.26.88:380/psp/hcmdm21/?cmd=login
        • 1. Re: Not able to connect after giving credentials
          Michel
          Does it display an error message when you supply an incorrect password?
          • 2. Re: Not able to connect after giving credentials
            ajith
            Yep it does show "Your User ID and/or Password are invalid."
            • 3. Re: Not able to connect after giving credentials
              Michel
              That was just to check if there's database connectivity etc. Since that seems to be working as it should; have you tried using a different browser?
              • 4. Re: Not able to connect after giving credentials
                HakanBiroglu
                Which userid/password do you use?

                PS/PS should work.

                Did you redeploy PIA after the 8.52.12 patch?
                • 5. Re: Not able to connect after giving credentials
                  ajith
                  I am using PS/PS user id only still its not working but i am able to login to dm and app desg ....i also redeployed PIA...
                  I also tried diff browsers no luck!
                  • 6. Re: Not able to connect after giving credentials
                    Nicolas.Gasparotto
                    Anything in the webserver/apps logs ? What's your OS ? Are you using fixed IP ?
                    Did you start the webserver within root user ?
                    What does a "ping 10.201.26.88" ?
                    You said you installed path 12, did you load the project in the db ?

                    Nicolas.
                    • 7. Re: Not able to connect after giving credentials
                      HakanBiroglu
                      which user did you use to start the application server, PS? You should be able to use this user/password to logon to PeopleSoft PIA.

                      Nicolas his remark is a good one, did you copy the 12 patch using application designer?

                      Also try using url
                      http://<>:<>/<site>/singon.html

                      In your case I would guess
                      http://10.201.26.88:380/hcmdm21/signon.html
                      • 8. Re: Not able to connect after giving credentials
                        ajith
                        Snipet of Webser logs where error is thrown is below,

                        ####<Jan 10, 2013 5:03:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817603587> <BEA-000337> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "637" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@219c9cf[
                        GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
                        Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
                        Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
                        Accept-Language: en-US
                        User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
                        Accept-Encoding: gzip, deflate
                        Pragma: no-cache
                        Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
                        Connection: Keep-Alive
                        X-BlueCoat-Via: 3BF0EA03406BBA28

                        ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
                        Thread-34 "[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
                        -- Waiting for notification on: bea.jolt.IOBuf@394df43[fat lock]
                        java.lang.Object.wait(Object.java:???)
                        bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
                        bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
                        bea.jolt.CMgr.recv(CMgr.java:174)
                        bea.jolt.JoltSession.recv(JoltSession.java:542)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
                        psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
                        psft.pt8.net.NetService.requestService(NetService.java:146)
                        psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
                        psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
                        ^-- Holding lock: java.lang.Object@393d732[thin lock]
                        psft.pt8.psc.onActionGen(psc.java:1629)
                        psft.pt8.psc.onActionDirect0(psc.java:1426)
                        psft.pt8.psc.onActionDirect(psc.java:1362)
                        ^-- Holding lock: java.lang.String@3959b84[fat lock]
                        psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
                        psft.pt8.portal.PageAssembler.assemble(Unknown Source)
                        psft.pt8.psp.onStartTab(Unknown Source)
                        psft.pt8.psp.service(Unknown Source)
                        javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
                        weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
                        weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
                        weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
                        weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        psft.pt8.psfilter.doFilter(psfilter.java:69)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
                        weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
                        weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
                        weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
                        weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
                        weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
                        weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
                        weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
                        }

                        >
                        ####<Jan 10, 2013 5:04:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817663589> <BEA-000337> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "697" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@219c9cf[
                        GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
                        Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
                        Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
                        Accept-Language: en-US
                        User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
                        Accept-Encoding: gzip, deflate
                        Pragma: no-cache
                        Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
                        Connection: Keep-Alive
                        X-BlueCoat-Via: 3BF0EA03406BBA28

                        ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
                        Thread-34 "[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
                        -- Waiting for notification on: bea.jolt.IOBuf@394df43[fat lock]
                        java.lang.Object.wait(Object.java:???)
                        bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
                        bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
                        bea.jolt.CMgr.recv(CMgr.java:174)
                        bea.jolt.JoltSession.recv(JoltSession.java:542)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
                        psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
                        psft.pt8.net.NetService.requestService(NetService.java:146)
                        psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
                        psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
                        ^-- Holding lock: java.lang.Object@393d732[thin lock]
                        psft.pt8.psc.onActionGen(psc.java:1629)
                        psft.pt8.psc.onActionDirect0(psc.java:1426)
                        psft.pt8.psc.onActionDirect(psc.java:1362)
                        ^-- Holding lock: java.lang.String@3959b84[fat lock]
                        psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
                        psft.pt8.portal.PageAssembler.assemble(Unknown Source)
                        psft.pt8.psp.onStartTab(Unknown Source)
                        psft.pt8.psp.service(Unknown Source)
                        javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
                        weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
                        weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
                        weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
                        weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        psft.pt8.psfilter.doFilter(psfilter.java:69)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
                        weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
                        weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
                        weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
                        weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
                        weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
                        weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
                        weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
                        }

                        >
                        ####<Jan 10, 2013 5:06:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817783591> <BEA-000337> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "637" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@38188f1[
                        GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
                        Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
                        Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
                        Accept-Language: en-US
                        User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
                        Accept-Encoding: gzip, deflate
                        Pragma: no-cache
                        Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
                        Connection: close
                        X-BlueCoat-Via: 3BF0EA03406BBA28

                        ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
                        Thread-16 "[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, blocked, priority=1, DAEMON> {
                        -- Blocked trying to get lock: java.lang.String@3959b84[fat lock]
                        psft.pt8.psp.onStartTab(Unknown Source)
                        psft.pt8.psp.service(Unknown Source)
                        javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
                        weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
                        weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
                        weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
                        weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        psft.pt8.psfilter.doFilter(psfilter.java:69)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
                        weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
                        weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
                        weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
                        weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
                        weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
                        weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
                        weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
                        }

                        >
                        ####<Jan 10, 2013 5:07:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817843591> <BEA-000337> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "697" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@38188f1[
                        GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
                        Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
                        Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
                        Accept-Language: en-US
                        User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
                        Accept-Encoding: gzip, deflate
                        Pragma: no-cache
                        Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
                        Connection: close
                        X-BlueCoat-Via: 3BF0EA03406BBA28

                        ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
                        Thread-16 "[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, blocked, priority=1, DAEMON> {
                        -- Blocked trying to get lock: java.lang.String@3959b84[fat lock]
                        psft.pt8.psp.onStartTab(Unknown Source)
                        psft.pt8.psp.service(Unknown Source)
                        javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
                        weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
                        weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
                        weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
                        weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        psft.pt8.psfilter.doFilter(psfilter.java:69)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
                        weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
                        weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
                        weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
                        weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
                        weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
                        weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
                        weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
                        }

                        >
                        ####<Jan 10, 2013 5:14:38 PM IST> <Info> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357818278147> <BEA-000339> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has become "unstuck".>
                        ####<Jan 10, 2013 5:14:38 PM IST> <Info> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357818278283> <BEA-000339> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has become "unstuck".>
                        ####<Jan 10, 2013 5:27:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357819043603> <BEA-000337> <[STUCK] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "648" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@3819040[
                        GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
                        Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
                        Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login&trace=y
                        Accept-Language: en-US
                        User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
                        Accept-Encoding: gzip, deflate
                        Pragma: no-cache
                        Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=pSPCQnqhLKr5XKhgkjXTr80qDk1W5N90!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:46:34_GMT; PS_TOKEN=nQAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABRY3W5vKVXvAtbZFk9JZMKZA/fqwV0AAAAFAFNkYXRhUXicJYhLDoAgEEMfSFx6EwwKIXgAPytj1L0rb+nhHMc2bV96A66yxsg+FpXbOKhHVmaajydOLhZ2Uk+gI+J1vSQoD7TCWTqSpDNF3t+8BKUKLA==; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
                        Connection: Keep-Alive
                        X-BlueCoat-Via: 3BF0EA03406BBA28

                        ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
                        Thread-22 "[STUCK] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
                        -- Waiting for notification on: bea.jolt.IOBuf@3ad40f6[fat lock]
                        java.lang.Object.wait(Object.java:???)
                        bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
                        bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
                        bea.jolt.CMgr.recv(CMgr.java:174)
                        bea.jolt.JoltSession.recv(JoltSession.java:542)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
                        bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
                        psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
                        psft.pt8.net.NetService.requestService(NetService.java:146)
                        psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
                        psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
                        ^-- Holding lock: java.lang.Object@3ac5efb[thin lock]
                        psft.pt8.psc.onActionGen(psc.java:1629)
                        psft.pt8.psc.onActionDirect0(psc.java:1426)
                        psft.pt8.psc.onActionDirect(psc.java:1362)
                        ^-- Holding lock: java.lang.String@3ad9458[fat lock]
                        psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.ContentGetter.getContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
                        psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
                        psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
                        psft.pt8.portal.PageAssembler.assemble(Unknown Source)
                        psft.pt8.psp.onStartTab(Unknown Source)
                        psft.pt8.psp.service(Unknown Source)
                        javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
                        weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
                        weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
                        weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
                        weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        psft.pt8.psfilter.doFilter(psfilter.java:69)
                        weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
                        weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
                        weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
                        weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
                        weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
                        weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
                        weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
                        weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
                        weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
                        }


                        NOTHING much in app server logs..
                        ping is successful

                        Yes i had loaded project from file to db..
                        • 9. Re: Not able to connect after giving credentials
                          Nicolas.Gasparotto
                          Fixed IP address ? What Windows ? Is it a Windows server ? Where is running the db ? The apps ? All in one ? Does your server robust enough ? What are the other processes running onto the same server ?
                          You may want to read the following note : *E-WL: Troubleshooting WebLogic Issues [ID 649428.1]*+, there's a note on [STUCK] msg.
                          How long are you waiting to say it's hanging ?

                          Nicolas.
                          • 10. Re: Not able to connect after giving credentials
                            ajith
                            Its fixed IP...Windows Server 2008 64bit..all app,web and db running in same machine..yes the machine is robust..after giving signon credentials its taking infinite amount of time to take me inside...
                            • 11. Re: Not able to connect after giving credentials
                              Nicolas.Gasparotto
                              ajith wrote:
                              ...after giving signon credentials its taking infinite amount of time to take me inside...
                              "Infinite" is not quantifiable in this world. What is in minutes ? Any firewall, anti-virus ?
                              Any error on the page (bottom left) ?

                              It's a new install right ? Have you already been able to connect ? How is your configuration.properties file ?

                              Did you tried to connect from a client machine or from the server ?
                              Network issue ? Server overloaded ?

                              You are on Windows, have you installed "JRockit JDK R28.1 for Java SE 6 with JRockit Mission Control 4.0.1 for Microsoft Windows (64-bit x86)" ?

                              Nicolas.
                              • 12. Re: Not able to connect after giving credentials
                                ajith
                                Nicolas,

                                Its not taking me in at all..... its a fresh installation....the browser will be just showin as loading but the home page doesnt open at all............

                                Yes i tried both from client machine and from server(even as localhost)...no server util is just 2% ...no network issue i beleive as i tried as localhost from server but no luck same issue...

                                Yep jdk was installed before weblogic was installed....
                                • 13. Re: Not able to connect after giving credentials
                                  Nicolas.Gasparotto
                                  Just a try :
                                  . stop all (apps/web)
                                  . clear all the caches (apps/web/local)
                                  . drop all the logfiles to get it clearer
                                  . turn on the trace on apps
                                  . restart all (web/apps)
                                  . retry

                                  Nicolas.
                                  • 14. Re: Not able to connect after giving credentials
                                    Michel
                                    The snippet of code you've pasted here; can you post the contents of the log before the first occurrence of this error?

                                    What happens when you try using this URL?:

                                    http://WIN-FJTFKA81QT0/hcmdm21/singon.html