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Is it possible to upgrade to the latest and greatest version? You're several versions back and I suspect much has changed since then.
As soon as I typed the version number I knew you would suggest an upgrade. Alas, it's in a shared RDP instance with a locked down configuration. So upgrades take a long time to get approved.
I have no idea if this will work, but that's never stopped me before :)
Could you try opening an un-shared worksheet and running your query from there, and then trying the export?
Without being able to replicate your behavior in my copy of SQLDev v3, this is the closest I could think of in terms of a possible workaround...