This discussion is archived
14 Replies Latest reply: Jan 14, 2013 4:21 AM by Michel RSS

Not able to connect after giving credentials

ajith Newbie
Currently Being Moderated
Hi All,

I have installed a new instance of HCM9.1 FP2 with PT852.12 after giving credentials in PIA login page it just goes into infinite looping and doesnt open the home page at all...
i am unable to figure out the issue any help is appreciated...

URL is..

http://10.201.26.88:380/psp/hcmdm21/?cmd=login
  • 1. Re: Not able to connect after giving credentials
    Michel Journeyer
    Currently Being Moderated
    Does it display an error message when you supply an incorrect password?
  • 2. Re: Not able to connect after giving credentials
    ajith Newbie
    Currently Being Moderated
    Yep it does show "Your User ID and/or Password are invalid."
  • 3. Re: Not able to connect after giving credentials
    Michel Journeyer
    Currently Being Moderated
    That was just to check if there's database connectivity etc. Since that seems to be working as it should; have you tried using a different browser?
  • 4. Re: Not able to connect after giving credentials
    HakanBiroglu Oracle ACE
    Currently Being Moderated
    Which userid/password do you use?

    PS/PS should work.

    Did you redeploy PIA after the 8.52.12 patch?
  • 5. Re: Not able to connect after giving credentials
    ajith Newbie
    Currently Being Moderated
    I am using PS/PS user id only still its not working but i am able to login to dm and app desg ....i also redeployed PIA...
    I also tried diff browsers no luck!
  • 6. Re: Not able to connect after giving credentials
    Nicolas.Gasparotto Oracle ACE
    Currently Being Moderated
    Anything in the webserver/apps logs ? What's your OS ? Are you using fixed IP ?
    Did you start the webserver within root user ?
    What does a "ping 10.201.26.88" ?
    You said you installed path 12, did you load the project in the db ?

    Nicolas.
  • 7. Re: Not able to connect after giving credentials
    HakanBiroglu Oracle ACE
    Currently Being Moderated
    which user did you use to start the application server, PS? You should be able to use this user/password to logon to PeopleSoft PIA.

    Nicolas his remark is a good one, did you copy the 12 patch using application designer?

    Also try using url
    http://<>:<>/<site>/singon.html

    In your case I would guess
    http://10.201.26.88:380/hcmdm21/signon.html
  • 8. Re: Not able to connect after giving credentials
    ajith Newbie
    Currently Being Moderated
    Snipet of Webser logs where error is thrown is below,

    ####<Jan 10, 2013 5:03:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817603587> <BEA-000337> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "637" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@219c9cf[
    GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
    Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
    Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
    Accept-Language: en-US
    User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
    Accept-Encoding: gzip, deflate
    Pragma: no-cache
    Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
    Connection: Keep-Alive
    X-BlueCoat-Via: 3BF0EA03406BBA28

    ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
    Thread-34 "[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
    -- Waiting for notification on: bea.jolt.IOBuf@394df43[fat lock]
    java.lang.Object.wait(Object.java:???)
    bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
    bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
    bea.jolt.CMgr.recv(CMgr.java:174)
    bea.jolt.JoltSession.recv(JoltSession.java:542)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
    psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
    psft.pt8.net.NetService.requestService(NetService.java:146)
    psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
    psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
    ^-- Holding lock: java.lang.Object@393d732[thin lock]
    psft.pt8.psc.onActionGen(psc.java:1629)
    psft.pt8.psc.onActionDirect0(psc.java:1426)
    psft.pt8.psc.onActionDirect(psc.java:1362)
    ^-- Holding lock: java.lang.String@3959b84[fat lock]
    psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
    psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
    psft.pt8.portal.PageAssembler.assemble(Unknown Source)
    psft.pt8.psp.onStartTab(Unknown Source)
    psft.pt8.psp.service(Unknown Source)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    psft.pt8.psfilter.doFilter(psfilter.java:69)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
    weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
    weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
    }

    >
    ####<Jan 10, 2013 5:04:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817663589> <BEA-000337> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "697" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@219c9cf[
    GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
    Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
    Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
    Accept-Language: en-US
    User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
    Accept-Encoding: gzip, deflate
    Pragma: no-cache
    Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
    Connection: Keep-Alive
    X-BlueCoat-Via: 3BF0EA03406BBA28

    ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
    Thread-34 "[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
    -- Waiting for notification on: bea.jolt.IOBuf@394df43[fat lock]
    java.lang.Object.wait(Object.java:???)
    bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
    bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
    bea.jolt.CMgr.recv(CMgr.java:174)
    bea.jolt.JoltSession.recv(JoltSession.java:542)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
    psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
    psft.pt8.net.NetService.requestService(NetService.java:146)
    psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
    psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
    ^-- Holding lock: java.lang.Object@393d732[thin lock]
    psft.pt8.psc.onActionGen(psc.java:1629)
    psft.pt8.psc.onActionDirect0(psc.java:1426)
    psft.pt8.psc.onActionDirect(psc.java:1362)
    ^-- Holding lock: java.lang.String@3959b84[fat lock]
    psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
    psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
    psft.pt8.portal.PageAssembler.assemble(Unknown Source)
    psft.pt8.psp.onStartTab(Unknown Source)
    psft.pt8.psp.service(Unknown Source)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    psft.pt8.psfilter.doFilter(psfilter.java:69)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
    weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
    weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
    }

    >
    ####<Jan 10, 2013 5:06:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817783591> <BEA-000337> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "637" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@38188f1[
    GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
    Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
    Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
    Accept-Language: en-US
    User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
    Accept-Encoding: gzip, deflate
    Pragma: no-cache
    Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
    Connection: close
    X-BlueCoat-Via: 3BF0EA03406BBA28

    ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
    Thread-16 "[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, blocked, priority=1, DAEMON> {
    -- Blocked trying to get lock: java.lang.String@3959b84[fat lock]
    psft.pt8.psp.onStartTab(Unknown Source)
    psft.pt8.psp.service(Unknown Source)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    psft.pt8.psfilter.doFilter(psfilter.java:69)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
    weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
    weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
    }

    >
    ####<Jan 10, 2013 5:07:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357817843591> <BEA-000337> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "697" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@38188f1[
    GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
    Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
    Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login
    Accept-Language: en-US
    User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
    Accept-Encoding: gzip, deflate
    Pragma: no-cache
    Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=fnwyQnkDyTjyv5YyPGcyC1DwBy0p1pCL!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:22:43_GMT; PS_TOKEN=nwAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABR/f2BABjKnjFzaoBSLQ9bI5eM5/18AAAAFAFNkYXRhU3icHYpLDoAgDAUHJC69CQQBEzyAn5Ux6t6Vt/Rw1jZ5nUn7HsA11hjha9FxOyftxMZC9/vMxc3KQUlEejJe6SVRvRIYSLKLfINY1t4oVz4EgQo0; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
    Connection: close
    X-BlueCoat-Via: 3BF0EA03406BBA28

    ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
    Thread-16 "[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, blocked, priority=1, DAEMON> {
    -- Blocked trying to get lock: java.lang.String@3959b84[fat lock]
    psft.pt8.psp.onStartTab(Unknown Source)
    psft.pt8.psp.service(Unknown Source)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    psft.pt8.psfilter.doFilter(psfilter.java:69)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
    weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
    weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
    }

    >
    ####<Jan 10, 2013 5:14:38 PM IST> <Info> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357818278147> <BEA-000339> <[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' has become "unstuck".>
    ####<Jan 10, 2013 5:14:38 PM IST> <Info> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357818278283> <BEA-000339> <[STUCK] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' has become "unstuck".>
    ####<Jan 10, 2013 5:27:23 PM IST> <Error> <WebLogicServer> <WIN-FJTFKA81QT0> <PIA> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1357819043603> <BEA-000337> <[STUCK] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "648" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@3819040[
    GET /psp/hcmdm21/EMPLOYEE/HRMS/h/?tab=DEFAULT HTTP/1.1
    Accept: image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
    Referer: http://10.201.26.88:380/psp/hcmdm21/?cmd=login&trace=y
    Accept-Language: en-US
    User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8)
    Accept-Encoding: gzip, deflate
    Pragma: no-cache
    Cookie: SignOnDefault=PS; WIN-FJTFKA81QT0-380-PORTAL-PSJSESSIONID=pSPCQnqhLKr5XKhgkjXTr80qDk1W5N90!1372577489; ExpirePage=http://10.201.26.88:380/psp/hcmdm21/; PS_LOGINLIST=http://10.201.26.88:380/hcmdm21; PS_TOKENEXPIRE=10_Jan_2013_11:46:34_GMT; PS_TOKEN=nQAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AZQg4AC4AMQAwABRY3W5vKVXvAtbZFk9JZMKZA/fqwV0AAAAFAFNkYXRhUXicJYhLDoAgEEMfSFx6EwwKIXgAPytj1L0rb+nhHMc2bV96A66yxsg+FpXbOKhHVmaajydOLhZ2Uk+gI+J1vSQoD7TCWTqSpDNF3t+8BKUKLA==; http%3a%2f%2f10.201.26.88%3a380%2fpsp%2fhcmdm21%2femployee%2fhrms%2frefresh=list: %3ftab%3ddefault|%3frp%3ddefault|%3ftab%3dhc_ux_manager_dashboard|%3frp%3dhc_ux_manager_dashboard|%3ftab%3dhc_talent_summary|%3frp%3dhc_talent_summary|%3ftab%3dremoteunifieddashboard|%3frp%3dremoteunifieddashboard
    Connection: Keep-Alive
    X-BlueCoat-Via: 3BF0EA03406BBA28

    ]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
    Thread-22 "[STUCK] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
    -- Waiting for notification on: bea.jolt.IOBuf@3ad40f6[fat lock]
    java.lang.Object.wait(Object.java:???)
    bea.jolt.IOBuf.waitOnBuf(IOBuf.java:78)
    bea.jolt.NwHdlr.recv(NwHdlr.java:1526)
    bea.jolt.CMgr.recv(CMgr.java:174)
    bea.jolt.JoltSession.recv(JoltSession.java:542)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:279)
    bea.jolt.JoltRemoteService.call(JoltRemoteService.java:265)
    psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:523)
    psft.pt8.net.NetService.requestService(NetService.java:146)
    psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:314)
    psft.pt8.jb.JBEntry.processRequest(JBEntry.java:421)
    ^-- Holding lock: java.lang.Object@3ac5efb[thin lock]
    psft.pt8.psc.onActionGen(psc.java:1629)
    psft.pt8.psc.onActionDirect0(psc.java:1426)
    psft.pt8.psc.onActionDirect(psc.java:1362)
    ^-- Holding lock: java.lang.String@3ad9458[fat lock]
    psft.pt8.portal.PIADirectConnection.connect(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getPIADirectContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.ContentGetter.getContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.doGetContent(Unknown Source)
    psft.pt8.portal.template.IClientComponent.getContent(Unknown Source)
    psft.pt8.portal.PageAssembler.getPIAContent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponent(Unknown Source)
    psft.pt8.portal.PageAssembler.replaceComponentTags(Unknown Source)
    psft.pt8.portal.PageAssembler.assemble(Unknown Source)
    psft.pt8.psp.onStartTab(Unknown Source)
    psft.pt8.psp.service(Unknown Source)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:815)
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:224)
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:108)
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:206)
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    psft.pt8.psfilter.doFilter(psfilter.java:69)
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:55)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3687)
    weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:308)
    weblogic.security.service.SecurityManager.runAs(SecurityManager.java:116)
    weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2213)
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2135)
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1420)
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
    weblogic.work.ExecuteThread.run(ExecuteThread.java:168)
    }


    NOTHING much in app server logs..
    ping is successful

    Yes i had loaded project from file to db..
  • 9. Re: Not able to connect after giving credentials
    Nicolas.Gasparotto Oracle ACE
    Currently Being Moderated
    Fixed IP address ? What Windows ? Is it a Windows server ? Where is running the db ? The apps ? All in one ? Does your server robust enough ? What are the other processes running onto the same server ?
    You may want to read the following note : *E-WL: Troubleshooting WebLogic Issues [ID 649428.1]*+, there's a note on [STUCK] msg.
    How long are you waiting to say it's hanging ?

    Nicolas.
  • 10. Re: Not able to connect after giving credentials
    ajith Newbie
    Currently Being Moderated
    Its fixed IP...Windows Server 2008 64bit..all app,web and db running in same machine..yes the machine is robust..after giving signon credentials its taking infinite amount of time to take me inside...
  • 11. Re: Not able to connect after giving credentials
    Nicolas.Gasparotto Oracle ACE
    Currently Being Moderated
    ajith wrote:
    ...after giving signon credentials its taking infinite amount of time to take me inside...
    "Infinite" is not quantifiable in this world. What is in minutes ? Any firewall, anti-virus ?
    Any error on the page (bottom left) ?

    It's a new install right ? Have you already been able to connect ? How is your configuration.properties file ?

    Did you tried to connect from a client machine or from the server ?
    Network issue ? Server overloaded ?

    You are on Windows, have you installed "JRockit JDK R28.1 for Java SE 6 with JRockit Mission Control 4.0.1 for Microsoft Windows (64-bit x86)" ?

    Nicolas.
  • 12. Re: Not able to connect after giving credentials
    ajith Newbie
    Currently Being Moderated
    Nicolas,

    Its not taking me in at all..... its a fresh installation....the browser will be just showin as loading but the home page doesnt open at all............

    Yes i tried both from client machine and from server(even as localhost)...no server util is just 2% ...no network issue i beleive as i tried as localhost from server but no luck same issue...

    Yep jdk was installed before weblogic was installed....
  • 13. Re: Not able to connect after giving credentials
    Nicolas.Gasparotto Oracle ACE
    Currently Being Moderated
    Just a try :
    . stop all (apps/web)
    . clear all the caches (apps/web/local)
    . drop all the logfiles to get it clearer
    . turn on the trace on apps
    . restart all (web/apps)
    . retry

    Nicolas.
  • 14. Re: Not able to connect after giving credentials
    Michel Journeyer
    Currently Being Moderated
    The snippet of code you've pasted here; can you post the contents of the log before the first occurrence of this error?

    What happens when you try using this URL?:

    http://WIN-FJTFKA81QT0/hcmdm21/singon.html

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  • Correct Answers - 10 points
  • Helpful Answers - 5 points