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2 Replies Latest reply: Jan 18, 2013 12:49 AM by user13484195 RSS

While configuring Workflow Notificaiton Mailer it returns an error.

user13484195 Newbie
Currently Being Moderated
Hi,

My system details..

E-Buisness Suite R12.1.3 running over Oracle Enterprise Linux 5.3.
Exchange Server 2010.

I configured sendmail and it is working fine when i sent email from linux to our domain.
Our Exchange Server 2010 is SSL enabled.

I did SMTP test it is OK.
I tried to configure Mailer it returns
Unable to connect to the email account. Check the host, user name

My SMTP AND IMAP are on the same server and is ssl enabled .SMTP works fine but inbound email account throws error as
unable to connect to the email account. Check the host, user name
  • 1. Re: While configuring Workflow Notificaiton Mailer it returns an error.
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    user13484195 wrote:
    Hi,

    My system details..

    E-Buisness Suite R12.1.3 running over Oracle Enterprise Linux 5.3.
    Exchange Server 2010.

    I configured sendmail and it is working fine when i sent email from linux to our domain.
    Our Exchange Server 2010 is SSL enabled.

    I did SMTP test it is OK.
    I tried to configure Mailer it returns
    Unable to connect to the email account. Check the host, user name

    My SMTP AND IMAP are on the same server and is ssl enabled .SMTP works fine but inbound email account throws error as
    unable to connect to the email account. Check the host, user name
    Is this the complete error message?

    Please see these docs.

    Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
    Workflow Java Mailer & Notifications FAQ [ID 562551.1]
    Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1 [ID 1300542.1]
    After Enabling SSL/TLS, Workflow Mailer does not Start due to "Unable to connect" error [ID 1456124.1]
    How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
    Cannot Start Workflow Notification Mailer. 'System Deactivated' [ID 602624.1]
    Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
    Java Notification Mailer configuration fails on EMail Servers configuration page [ID 1239213.1]
    How to obtain Java Error Stack when configuring Workfow Notification Mailer using OAM [ID 1348284.1]
    Configurnig IMAP4 For Workflow Mailer Errors: Unable to connect to the mail account. Check the host, user name and password. [ID 1081089.1]

    Thanks,
    Hussein
  • 2. Re: While configuring Workflow Notificaiton Mailer it returns an error.
    user13484195 Newbie
    Currently Being Moderated
    Hi,

    I tried the metalink id solns...but still the issue persists.

    I have even imported the IMAP SSl certificate in the server but still in vain.

    The network team have provided with the IMAP server,email account and username/password.

    However the username account provided is optibilt\oracle.system where optibilt is the domain name.
    where as email accnt is oracle.system@bilt.com

    Could this be the cause.?

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