On hyperion 18.104.22.168, we just created a planning application, everything was fine and we continued to develop and loaded data for testing. After a few days, the app began unresponsive.
It doesn't return any error or something like that.In addition,we can use smart view as usual, connect to application and open forms etc.
I searched in logs and i realized something lke java.lang out of memory, and then i thought maybe,the problem could be memory.
Firstly, i increased the planning java heap size by using regedit, but it didn't solve. One more try using setDomainEnv.cmd under C:\Oracle\Middleware\user_projects\domains\EPMSystem\bin to increase java heap size, again it is unsuccessful too.
We experienced this issue for two times. Both of them are running on windows 2008 EnterpriseEdition 32 bit version and have Oracle database client to different server.
Is there any special stuation for 32 bit.
Thank you in advance.
Just out of interest why are you still running 32bit windows, you are going to be limited by the amount you can increase the maximum JVM size and probably won't be able to increase by too much more.
Can you log into planning directly? are you logging in with an administrator account?
Form design can also play a big part in how much resources planning requires, it is worth reading the following doc in Oracle Support - Hyperion Planning Data Form Design Considerations (Doc ID 779502.1)
Thank you John,
Yes we can log in with admin account, all of functions seems to be ok except application on workspace.
We can see application under Default Application Group,connect to provider using smart view and open tasklist and dataforms.
32 bit is not our preference, this problem occurs on customer side and they have another oracle product,Oracle Discoverer.
As far as i know ,it gives support only for 32 bit.
I will pay attention to that you said and read document, probably you are right on considerations about form design and maybe executions on that form.
Let me check the document.