5 Replies Latest reply: Feb 9, 2013 3:06 AM by 987573 RSS

    Self user registration request fails during Approval.

    987573
      Hi,

      My case is explained below.

      I have created a new user using "New User Registration" in the sign in page.

      Now the user is created in OID.

      I logged into identity manager using "xelsysadm" user.

      I clicked "Track Requests" and search, I could see the new request with status "Pending request approval"

      I clicked on "Pending Approvals", selected the request and click on "Approve"

      I get a success message. However the user is not getting created in OIM.

      Here the user is getting deleted from OID also.

      I could not find any forum page discussing this issue. Anyone good in 11gr2 kindly help.

      I get the following error in the logs.






      [2013-01-31T16:51:17.884+05:30] [oim_server1] [WARNING] [] [oracle.iam.request.impl] [tid: [ACTIVE].ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid: e171ff3c1743d36a:75a03544:13c9008be1d:-8000-0000000000000642,1:27414:13] [WEBSERVICE_PORT.name: CallbackServicePort] [APP: oim#11.1.2.0.0] [J2EE_MODULE.name: workflowservice] [WEBSERVICE.name: CallbackService] [J2EE_APP.name: oim_11.1.2.0.0] Exception :[[
      oracle.iam.request.exception.RequestServiceException: An error occurred while completing approval process instance 8d7d6216-fcbe-48b1-90a5-dce34b3b8492. The corresponding error message is Index: 0, Size: 0.
           at oracle.iam.request.impl.ApprovalManager.approvalInstanceComplete(ApprovalManager.java:255)
           at oracle.iam.request.impl.ApprovalPolicyServiceImpl.updateApprovalResult(ApprovalPolicyServiceImpl.java:52)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
           at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
           at java.lang.reflect.Method.invoke(Method.java:597)
           at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
           at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
           at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
           at oracle.iam.platform.utils.DMSMethodInterceptor.invoke(DMSMethodInterceptor.java:25)
           at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
           at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
           at $Proxy811.updateApprovalResult(Unknown Source)
           at oracle.iam.request.api.ApprovalPolicyServiceEJB.updateApprovalResultx(Unknown Source)
           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)