I run OMS 12.2 on a Linux platform and need to make a 64-bit Windows server a managed target by getting the Management Agent installed.
The Agent software for the 64-bit Win server platform has been downloaded using the Self Update console. However, I can't add the host target as it keeps reporting that I have selected a platform for which Management Agent software is not available on the OMS and that I have to use the Self Update function etc.
So, after I downloaded the agent software for win 64-bit to the OMS using the self update fucntion, in the list of Agent Software Updates, I see:
Downloaded | Microsoft Windows x64 (64-bit) | 22.214.171.124.0 | Oracle | Agent Software ...
and when highlighted, in the Past Activities list it shows actions 'Available' and then 'Download', both with status Succeeded.
So now I go to: Setup - Add Target - Add Targets Manually - Add Hosts
I add an entry, fill in the IP address and choose the platform (win 64-bit), but the platform name is still appended with *"Agent Software Unavailable"* and it then recommends me again to download the software for that platform using Self Update !
Just in case, I did a fresh login into the OEM but that didn't help.
Can anybody please suggest me a course of action to 'fix' this?
I saw similar issues with another customer ( 3-5691799851 ) like 5-6 months back with windows agent binaries showing the same behaviour. We created a MOS note 1481555.1 pls follow this note, if you cannt acess this note then pls open an SR with support they will tell you the instrcustions. The reason is that some of files /archives are missing in software library, we need to run emcli verify_updates and see the output