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This forum is for problems using SQL*Developer. If you are not using SQL*Developer to collect and display the data then it would be better to ask this question in the forum -
Forum: Globalization Support
The problem is most likely due to a difference in the character set used by the remote database and the local Oracle database. Is the remote database an Oracle database ?
We would need to know the versions and character sets of all the databases being used.
We also need to know how are you collecting the data from the remote database as this may affect how the characters are transferred.