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Restart 'Oracle ATS Helper' service. Then try to record.
If browser not launching after service restart, then go to OATS installed folder (default it is C:\OracleATS). Then open openscript. Then open UninstallBrowserHelpers.bat. Your browser addons will be uninstalled. Then open InstallBrowserHelpers.bat
Open HelperService, then bin( ie, OracleATS\openScript\HelperService\bin). Open UninstallHelperService.bat, after that InstallHelperService.bat, then RunHelperService.bat. Go to services and make sure that 'Oracle ATS Helper' service is running.
Then try your recording!!!
Please let me know the result.