I had setup an PO Hierarchy in R12.1.1. When a Requesition or PO is within the limit of the buyer, it gets approved whenevr i select Submit for Approval. But, when i select Forward-To, my hierarchy appears along with the approver name but a note appears as
"APP-PO-14180: The forward-to person is not an online user". Kindly let me know where am stuck with.. Please help me out.