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1 Reply Latest reply: Feb 18, 2013 8:44 AM by 722679 RSS

CTI / IVR Integration with CRM OnDemand

deepak veeravalli Newbie
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Looking for reference documentation for CTI / IVR (client's existing telephony infrastructure) integration with Oracle CRM On Demand application

Thanks and Regards,
Deepak Veeravalli.


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