0 Replies Latest reply: Feb 28, 2013 11:30 AM by 699647 RSS

    How to unlock and cancel checkout for a different user

    699647
      Hello,

      Does anyone know how we can unlock or cancel checkout a file that is currently locked or checked out by a user who is no longer active (for example by an employee who has left the company)?

      The lock is left in place for a "Unknown User", and I cannot move the file. I can create a copy of the file, but then the old file is left in the directory.

      Thanks.