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1 Reply Latest reply: Mar 4, 2013 2:41 AM by Akanksha Sheoran Kaler RSS

java.lang.ClassNotFoundException: oracle.i18n.util.OraLocaleInfo

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Trying to install OEM 12c on windows 8; the Oracle Universal Installer makes it to 76% and an Abnormal Program Termination window pop-up appears, asking me to send 3 files to Oracle Support.

oraInstall.err
Exception java.lang.NoClassDefFoundError: oracle/i18n/util/OraLocaleInfo occurred..
java.lang.NoClassDefFoundError: oracle/i18n/util/OraLocaleInfo
     at GetOSNlsLang.performQuery(GetOSNlsLang.java:20)
     at oracle.sysman.oii.oiis.OiisCompContext.doQuery(OiisCompContext.java:2535)
     at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompInstallPhase1.doCodeP1Block1(Unknown Source)
     at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompInstallPhase1.stateChangeActions(Unknown Source)
     at Components.oracle.nlsrtl.rsf.ic.v11_1_0_7_0.CompActions.stateChangeActions(Unknown Source)
     at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.performStateChangeActions(OiifwInstallPhaseWCCE.java:2505)
     at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:1375)
     at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.doOperation(OiifwInstallPhaseWCCE.java:1949)
     at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
     at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:874)
     at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
     at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:619)
     at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
     at oracle.sysman.oii.oiic.OiicInstallSession$OiicSelCompsInstall.doOperation(OiicInstallSession.java:4289)
     at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
     at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1360)
     at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:292)
     at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:578)
     at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:968)
     at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:905)
Caused by: java.lang.ClassNotFoundException: oracle.i18n.util.OraLocaleInfo
     at oracle.sysman.oii.oiix.OiixJarClassLoader.loadClass(OiixJarClassLoader.java:674)
     at oracle.sysman.oii.oiix.OiixJarClassLoader.loadClass(OiixJarClassLoader.java:731)
     ... 20 more

installActions.log
...
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Rules Component
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Common Install Engine Artifacts
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Authorization Policy Manager Core
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle IDM UI Shell
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Platform Security Services
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle RCU APM
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component SQL*Plus Files for Instant Client
INFO: 3/1/13 4:05:44 PM AST: Starting install Install Phase 1 of component Oracle Globalization Support
INFO: Calling Query w32RegQueries10.2.0.1.0 RegValueExists

Key = HKEY_LOCAL_MACHINE

SubKey = SOFTWARE\ORACLE\KEY_OUIHome1

Value = NLS_LANG
INFO: Query Returned: false
INFO: Setting variable 'b_setNLSLANG' to 'true'. Received the value from a code block.
INFO: Calling Query NLSQueries11.2.0.2.0 GetOSNlsLang
SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :

"C:\Program Files\Oracle\Inventory\logs\installActions2013-03-01_04-00-02PM.log"
"C:\Program Files\Oracle\Inventory\logs\oraInstall2013-03-01_04-00-02PM.err"
"C:\Program Files\Oracle\Inventory\logs\oraInstall2013-03-01_04-00-02PM.out"

Please advise. Thanks!

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